Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

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“Easy to use website and oder delivered quickly. Will use again”

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“purchased ANOTHER PIECE of furniture from Big furniture warehouse, same efficient service. one part was damaged, contacted them, and within 5days the replacement part arrived. wonderfull service, as normal. would recommend them, no problem.”

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“Amazing service and speedy delivery”

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“Great price Great product for the price Very prompt service. Would recommend :)”

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“Great desk at a great price. Perfect for what I wanted. Easy to put together and that was with missing instructions.”

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“Perfect thank you”

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“Delivery time very good, item as advertised item very good quality”

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“Quick delivery Could do with better and stronger screws/joining parts. The table holes where the screws join didn’t match up. Overall have to keep the item but won’t go for a wood coffee table again.”

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“Quick fast delivery”

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“Good service, no issues whatsoever”

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“Good service and quick delivery! The cube storage box is of good quality. Thank you.”

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“I was very pleased with the quality of my purchase from Big Furniture Warehouse.The customer service was excellent and my order arrived promptly”

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“Fantastic service and delivery. Would highly recommend 🙂”

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“Chest of drawers I bought for great for the price, very happy😊”

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“Very fast delivery service, happy with product. Would use again”

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“Fast delivery for furniture. Wasn't the most expensive chest of drawers so wasn't expecting top quality but was pleasantly surprised.”

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“Excellent customer service. Fast delivery.”

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“Great value, fast delivery and quality furniture. Website easy to navigate too!”

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“Excellent service arrived earlier than expected. Good quality would highly recommend to friends.”

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“Cannot fault them very speedy dispatch and delivery. Table is lovely and very easy to assemble”

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Big Furniture Warehouse is rated 4.3 based on 1,606 reviews