Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

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“Quick delivery of quality item as described”

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“Really pleased with our product. Delivery was prompt. Highly recommend this company.”

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“Very pleased with my purchase good value for the price”

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“Prompt and great service”

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“I was really happy the sideboard I bought from you guys, it came well packaged, and it looks fantastic in my living room. It was despatched really quickly with free delivery, and at £75.00 cheaper than Argos, I will definitely be looking on your website first the next time I need to order any kind of furniture.”

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“Very good quality”

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“Fantastic product and service”

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“Item as described”

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“The end product is nice but it was super hard to build, it said you shouldn’t use power tools but I ended up having to as it was breaking otherwise. Would be better to have pre drilled holes rather than having to screw into chipboard with no guide hole.”

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“Hi yes I have purchased a few items and have been very happy they are not only good quality they are a very good price , and packed well and a prompt delivery thank you”

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“Very pleased with my purchase and delivered to Northern Ireland. Highly recommend”

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“The item was not as pictured, had screws showing from the outside once constructed. Overall the material quality was also very poor.”

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“Absolutely fantastic, been looking for a little unit, looks better than image easy to put together, efficient.”

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“Super fast delivery of my item. Very pleased with my purchase”

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“Purchased a grey lift up coffee table and absolutely love its exactly how i imagined it on the picture well worth the price and got dispatched same day as purchase and delivered the next day”

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“Unbeatable price for the bedside table I wanted for my newly decorated room. Considerably cheaper than anywhere else. Definitely recommend.”

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“We purchased a grey ladder shelf. It was delivered very quickly and we are very happy with the finished result. Great service.”

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“Folding table was just what I wanted. Good quality arrived promptly.”

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“The process of ordering through to delivery was easy. On the day of delivery I was contacted by the delivery team to let me know that they were about an hour away which was great. I recommend this company and will use them again.”

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“Great product so good I bought two using them for towels in the bathroom but could but used for anything.”

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Big Furniture Warehouse is rated 4.3 based on 1,606 reviews