Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great bedsides, solid pine in white. Only been whitewashed so just gave them a quick lick of white paint to enhance the shade. Happy with my furniture and excellent service.”

Helpful Report

“Excellent communication and very quick delivery. Very easy process from ordering through to delivery.”

Helpful Report

“In short the unit I bought was easy to assemble an looks great Thanks”

Helpful Report

“Very fast and efficient great product also”

Helpful Report

“Quick delivery and great communication”

Helpful Report

“very good”

Helpful Report

“Fab quality and arrived promptly”

Helpful Report

“The garden chair I bought was of great quality, easy to assemble and delivery was quick. I would buy again from The Big Furniture Warehouse”

Helpful Report

“Fast felt and easy to order just like they where Advertised so over all great”

Helpful Report

“Excellent, fast service. Inexpensive item ordered but still good value for money. Thank you!”

Helpful Report

“Very easy to follow instructions. looks good”

Helpful Report

“I bought 2 parasols one Banana one 2.7 lovely I’m well pleased I have never built anything in my life it was so easy to put together service was brilliant it arrived in days many thanks 👍🏼👍🏼”

Helpful Report

“Great price, delivered fast and on time with decent packaging.”

Helpful Report

“Great service and good quality product…. We ordered a pop up gazebo which was delivered in 24hrs which made a small get together possible in our British climate.”

Helpful Report

“Very happy with my Sunflower bistro table and 2 chairs, good quality, easy to assemble and arrived when I was told it would. Bit disappointed I was offered a discount code but could not see anywhere to enter it…, if you don’t want to give discounts, don’t offer them.”

Helpful Report

“Can not fault this company, so so happy with my purchase and can’t wait to order again , very very quick delivery too”

Helpful Report

“Quick delivery. Garden table smart and sturdy.”

Helpful Report

“Quick delivery, thankfully not Hermes and good product.”

Helpful Report

“The parasol is of good quality, a good price and arrived 6 days after ordering which was much quicker than the two weeks stated. It’s a great size as it shades a large patio table and the fact that it can be tilted is an added bonus. Very happy with service and item.”

Helpful Report

“Great products fast delivery well worth the price 5 ****”

Helpful Report

Big Furniture Warehouse is rated 4.3 based on 1,606 reviews