Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect for what I needed, lots of choice, solid sideboard, order arrived quickly, took half a day to assemble really pleased with my purchase☺️”

Big Furniture Warehouse 5 star review on 1st September 2021

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“Delivery was quick, well packaged and the cabinet was easy to put together and looks great”

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“Very happy with the item and the service. Would use again.”

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“Very happy, fast delivery. Chest of drawers easy to put together and is a solid, smart piece of furniture. Minor problem with 1 small decorative item, replacement received within 48 hours! Excellent service!”

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“Easy online ordering and the furniture arrived next day less than 24 hours after placing the order. Good quality furniture at a much cheaper price. Will definitely use Big Furniture Warehouse again and recommend them.”

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“Excellent garden seat,very pleased with purchase.Unfortunately one end was very slightly damaged.But that presumably was down transportation,no big deal though,Process was quick and efficient”

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“Extremely happy with the whole experience. Quality product and quality service”

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“Great service, prompt delivery! Cabinet looks lovely in my newly decorated kitchen!”

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“Very quick and very pleased with my purchases.”

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“Excellent, the item I bought was a lot cheaper than a certain on line retailer and was delivered free in 48hrs, amazing service, highly recommend”

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“Good selection of furniture at very good prices,good quality furniture quick delivery would use this company again.”

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“Received our bedside cabinets within 2 days of ordering. Self assembly instructions were clear and concise. Good quality units for the price.”

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“Great parasol”

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“Very happy with my purchase, good quality furniture.”

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“Bought the Apollo computer desk in black for my home office. Great quality, lots of space and handy pull out shelf on the left, would recommend.”

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“Fast delivery, the gazebo was exactly as described. Wouldn’t hesitate to recommend the product.”

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“We were very pleased with our bistro set, looks lovely in the garden & with the speedy service. Thank you.”

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“Good quality gazebo and price, one of the few places offering such a quick delivery.”

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“Have ordered several times from this company. Can’t fault them. Good quality furniture. Always received fast and well packed.”

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“great service”

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Big Furniture Warehouse is rated 4.3 based on 1,606 reviews