Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great furniture”

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“To be honest, I wasn't sure what to expect but I was hugely surprised at how fast it was delivered and the quality and sturdiness of the desk I got for such an amazing price. I got this desk as an upgrade from my first "working from homes£ desk which was too small.”

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“Very please with my bench”

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“Ordered a bistro table and chairs on next day delivery. It arrived as promised, delivered to my safe place. Packaging was excellent and the table and chairs are lovely. I would definitely recommend.”

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“Cannot be beaten on price. Delivered on time with efficiency and courtesy. Delighted.”

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“Arrived on time. . Very sturdy, excellent value. Very pleased with the service and product”

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“great services”

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“Good selection at reasonable prices, found what I needed with little effort, both payment and delivery was straightforward arriving as stated. Assembly was straightforward, good quality.”

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“Good service,no issues with this company I would definitely order again.”

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“Excellent value for money, very well made sturdy love it.”

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“Ordered the Athens Mosaic Bistro Set which came very quickly and it was so easy to put the table up - absolutely love it and the price was excellent too”

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“Great nice patio Bistro set (Athens style). Very sturdy chairs and table is heavy and stable. Look like it will last for years.”

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“Excellent Quality and Quick Delivery!”

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“Purchased two of these Milan barstools in red I absolutely love them I’m waiting for the other colours to come in so that I can buy two more grey or white”

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“Ordered sideboard very pleased fits perfectly in my kitchen as I need extra space. Very good price, fairly easy to assemble. Pleased there was a shelf inside as it wasn't advertised with one. Will shop with Big Furniture Warehouse again”

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“Fast delivery lovely products”

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“Excellent service love my new coffee table would use the company again and recommend to friends and family”

Big Furniture Warehouse 5 star review on 11th May 2021

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“The delivery was faultless. I love the item it looks really smart for the cost. The only slight disappointment was that this set is advertised as real wood on the table and chair tops. It isn't real wood it is mdf with a wood effect on top. I'm still happy with the product as it looks the part, but the description is a bit misleading. Happy overall though! (Spray painting done separately!)”

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“Amazing company. I was absolutely delighted with my purchase and free next day delivery. I saved about £20 pounds as the same unit was advertised by lots of companies for more money plus a delivery charge.”

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“I ordered the Avon oak tv unit & Avon oak lamp stand. Both delivered in the time slots. Put both items together with help from my friend. Both look lovely. Value for money.”

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Big Furniture Warehouse is rated 4.3 based on 1,606 reviews