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Big Furniture Warehouse Reviews

4.3 Rating 1,606 Reviews
83 %
of reviewers recommend Big Furniture Warehouse
Company Reviews Product Reviews
227
 Metrics
4.3
Based on 1,606 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Big Furniture Warehouse Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Charlotte Baker
Verified Buyer
“Great quality product and delivered fast within 2 days of ordering. Very reasonably priced. Would definately consider shopping here again.”
Helpful Report
Justin Swaby
Verified Buyer
“Very happy with my product thanks & very nice matches the other one now”
Helpful Report
Shahida Begum
Verified Buyer
“Fast and efficient delivery with regular updates. Product is also great. Just like I wanted.”
Helpful Report
Susan Craig
Verified Buyer
“bench arrived prompt , free delivery what’s not to like. it was very easy to assemble & looks amazing, very well made & good value for money”
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Doreen Robb
Verified Buyer
“Fast service & goods well packaged- only gripe was I didn’t get a confirmation email. When I purchased and after reading reviews was very worried. Ordered on Monday received on Thursday”
Helpful Report
Gill Parsons
Verified Buyer
“Really pleased with the quality & the service would certainly order from them again”
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Janet Tregoning
Verified Buyer
“Great product and great service. Very prompt”
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Pippa Day
Verified Buyer
“Great product fast efficient drlivery”
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Rebecca Grady
Verified Buyer
“Fast delivery nice little table, would recommend buying from this company”
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Eileen Robinson
Verified Buyer
“Speedy delivery, good value for ££”
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Vicki Bennett
Verified Buyer
“1st time using ur company can't recommend it enough thank u”
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James Miller
Verified Buyer
“Good service, good price.”
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Binu Peter
Verified Buyer
“Good product. Best customer service”
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Anonymous
Verified Buyer
“Excellent service and excellent product”
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Alison Clay
Verified Buyer
“My item arrived promptly and was so easy to assemble.”
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Anonymous
Verified Buyer
“Beautiful furniture, fairly easy to assemble, nice colour and reasonable price”
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Brenda Washburn
Verified Buyer
“arrived very quickly, desk fits perfectly with my office! thank youuu”
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Anonimowy
Verified Buyer
“I bought some storage boxes. Quality is very good 🙂 I love them.”
Big Furniture Warehouse 5 star review on 10th March 2021
Helpful Report
Anonymous
Verified Buyer
“Very good, replied to a couple of online queries I had quickly and cheapest place for this particular furniture. Items dispatched next day if ordered early in the morning.”
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Anonymous
Verified Buyer
“Brilliant! Excellent quality chest of drawers, great price, fast delivery and brilliant communication. Intitally some of the reviews put me off buying from big Furniture - the lure of the furniture was too great and I went ahead with order. Best decision! Absolutey love my furniture, will be making more purchase soon. Highly recommended.”
Helpful Report
Big Furniture Warehouse is rated 4.3 based on 1,606 reviews
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