Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick efficient service thank you”

Helpful Report

“Easy to order. Quality product, matched description perfectly. Delivered quickly and efficiently. Excellent all round.”

Helpful Report

“Very happy with my furniture, delivered on time, perfect condition”

Helpful Report

“Excellent quality, stunning in bedrooms great value for money Highly recommend”

Helpful Report

“Brilliant product and super fast delivery,my daughter was really pleased.Will buy from again.”

Helpful Report

“I purchased a trestle table which I found to be at the lowest price at Big Furniture Warehouse, was delivered quickly and free and exceeded my expectations.”

Helpful Report

“I was reluctant from previous reviews and decided people only write Bad things. Literally next day delivery, perfect condition, and 40 pound cheaper than other sites. Would definitely order again, and now officially my go to for furniture. Thanks very much!”

Helpful Report

“We haven't assembled the lamp table yet so can't comment on that, but delivery was very quick & the item was well packaged”

Helpful Report

“Brilliant wardrobe very solid at incredible price took a couple of hours to build but worth it definitely buy from here again.”

Helpful Report

“Great shelf, relatively easy to put up and works well in the space we have.”

Helpful Report

“Quick delivery”

Helpful Report

“Lovely item, delivered on time. Thank you”

Helpful Report

“Quick delivery, best packaging seen in a long time.”

Helpful Report

“Good quality only downside was better assembly instruction as parts were supposed to be numbered”

Helpful Report

“Loved all our furniture going to order the bedroom furniture next excellent service”

Helpful Report

“True to their word. Next day delivery. Excellent price. Very happy with the product.”

Helpful Report

“Very good price for the item I purchased. I did have a problem with one prt of it but they sorted the issue very quickly. Will recommend.”

Helpful Report

“Never heard off big furniture warehouse before, and I'm glad I found them.im so impressed with my units fantastic delivery very professional. The units are good quality and look fantastic in my room,”

Helpful Report

“Just purchased my second grey ladder shelving unit from the Big Furniture Warehouse. Another great product at a good price with excellent and speedy delivery. Love this company”

Helpful Report

“Perfect from start to finish. Order received picked up by courier then tracked all the way through app. 1 hour time slot. Would use again this was my third purchase.”

Helpful Report

Big Furniture Warehouse is rated 4.3 based on 1,606 reviews