Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent price and super quick free delivery.”

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“My order was good value for money and arrived in a reasonable amount of time. The only downside is that it was made in china and I'm now always trying to buy items made in the UK ideally. I would have paid twice the price for something of the same quality made in the UK or somewhere more deserving of my money than china under the chinese communist party.”

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“Very good quality, especially for the price.”

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“Excellent - delivery was great and products were even better than expected. Really well made and good quality. Very impressed!”

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“Very pleased with my radiator cover, lovely grey colour and good quality. Would definitely buy again.”

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“Ordered an ottoman so much cheaper than Dunhelms and arrived so quickly such good service will definitely order from this Co again .”

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“Lovely cupboard and good quality.”

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“Excellent service, fast delivery, great communication and brilliant quality product. Will definitely be using this company again.”

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“Ordering was easy and delivered with in 2 days all good furniture built up easily enough”

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“Good quality item at very good price. Delivered very promptly.”

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“Good price and quick delivery”

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“Really good quality furniture. So pleased with my item. Thank you 😁”

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“Very pleased with my purchase Fast efficient delivery”

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“Super quick delivery and lovely piece of furniture will definitely order from here again”

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“Bought a small drinks cabinate, very good price, good quality. Very fast delivery. Would definitely use again and I would recommend to family and friends.”

Big Furniture Warehouse 5 star review on 26th February 2021

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“We brought the elephant stool for my daughter and wow it so cute! I will buy from here again thank you big furniture warehouse my daughter loves it.”

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“Very happy with cupboard the instructions were easy to understand Excellent value for money”

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“Very quick and easy service”

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“Quick delivery and easy assembly”

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“Bought an antique pine vestry cupboard, it arrived on time & was very easy to assemble with very clear & precise instructions. Excellent value for money & would recommend to anyone.”

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Big Furniture Warehouse is rated 4.3 based on 1,606 reviews