BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 1,009 Reviews

89 %

of reviewers recommend BIBO Water

4.5

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently installed, communication with Bibo very good, fitted on time and efficiently, is working well. We bought it for the cold water facility, I’m not sure that the hot water is hot enough for tea making - taste is not quite right - but that may be personal preference. Really pleased overall with the unit.”

Helpful Report

Posted 4 years ago

“I'm very pleased I chose Bibo, from the excellent personal service I received from Harriet, to the quick delivery. I even installed it myself, which took roughly an hour from unpacking, a decent install video did help. The water is noticeably clearer than my previous filter tap, and the whole family is making full use of it.”

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Posted 4 years ago

“Excellent service - love having boiling water on demand.”

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Posted 4 years ago

“Just purchased my new BIBO have owned one for 9 years and wouldn’t be without it. The best item in the kitchen.”

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Posted 4 years ago

“Absolutely love our BIBO was bought to help my husband who has MS. The water did taste a bit strange to begin with but think we just needed to run the water through a bit more as it’s fine now.”

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Posted 4 years ago

“Love my Bibo it’s used all the time for tea,coffee, veg water and in the heat the cold water facility is amazing. Easy to keep clean and easy to descale too. It’s smart and looks smart sitting on the side”

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Posted 4 years ago

“Early days but really happy with it at moment”

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Posted 4 years ago

“Loving my new BIBO Fizz. Product is great and arrived promptly, customers service was great. Happy all round!”

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Posted 4 years ago

“Highly recommended, great service from the team. Especially Harriet!”

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Posted 4 years ago

“I initially had a problem with my BIBO Fizz but this was dealt with by the staff quickly and efficiently and very speedily resolved. I would have no hesitation recommending this company to people because of their excellent customer care and I love my Fizz machine.”

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Posted 4 years ago

“Great service. Thank you. Loving our Bibo.”

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Posted 4 years ago

“Great little machine, easy to use and excellent customer service”

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Posted 4 years ago

“We are very pleased with our Bibo Fizz. The first one delivered was faulty but we had a very speedy and helpful response from the Bibo team and a new one arrived next day in exchange. We find it very easy to use and it produces lovely sparkling water.”

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Posted 4 years ago

“I have been looking for a sparkling water maker for a very long time as I didn't want to purchase the long-established brand leader for various reasons. The machine arrived two days ahead of scheduled delivery which was a plus. It was easy to set up and works a treat. I am very happy with my purchase and would definitely recommend. The BiBo staff I dealt with were extremely helpful.”

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Posted 4 years ago

“Always been so happy with our BIBO instant hot and chilled water, we wouldn’t be without it. The service we have received over the years from the customer service department, particularly the manager April, has been superb, always willing to help and talk through a problem with expertise and patience! Thank you BIBO”

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Posted 4 years ago

Thanks for the lovely feedback! :)

Posted 4 years ago

“Had ours around 10 years the older type the display is level on ours not sticking up as on the new modal so in 10yrs we have had to buy one tank as lived in very hard water area but now living in soft water area serviced and needed nothing apart from bloke flooded our kitchen not happy as I have arthritis this is a god send would get everyone to buy one if I could”

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Posted 4 years ago

It's so great to hear the BIBO enables you to continue making your own drinks! :)

Posted 4 years ago

“The BIBO magic is a great machine. It’s not too hungry on power and provides a constant supply of hot, chilled and medium water. Easy to install and to use. Combined with the BIBO fiz you also get great sparking water that saves plastic and is cheaper than buying the shop. I’ve found customer service to be excellent - although with Brexit they are suffering some supply issues which I’m sure they will sort out.”

Helpful Report

Posted 4 years ago

Thanks so much for your lovely feedback! I'ts great to hear you have both the Classic and the Fizz!

Posted 4 years ago

“I love my Bibo water dispenser. I have it for six years. I don’t drink tea or coffee but love a nice cup of boiled water. The taste of the water from my kitchen tap was horrid but The UV light and filter of the Bibo completely transforms it. I have hot or chilled water, which tastes like it’s from a fresh spring, at the touch of a button. I enjoy never having to fill a kettle. I like that the settings allow you to set the amount of water poured to suit the size of your vessel so it will stop dispensing when your cup or glass is full and you don’t have to stand by as it dispenses, yet by pressing it differently you can bypass this, fill any size vessel and stop the water flow manually. Handy for filling a saucepan, etc. The UV light is changed once a year and the filters twice. Using the Bibo direct debit system they are sent out automatically, in plenty of time to be ready for changing when the reminder to do so appears on the Bibo’s screen. The tank cleaning, using Bibo products is best done at these times. A simple process. The machine settings are flexible, intuitive and easy to use. Bibo customer service is beyond comparison, always cheerful and helpful. I could not recommend Bibo highly enough. Both the machine and the company are thoroughly reliable.”

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Posted 4 years ago

What a lovely review, thanks so much! We are so pleased to hear you are enjoying all of the benefits of having a BIBO in your life! :)

Posted 4 years ago

“🤩 just had a machine installed and from start to finish a great experience. all the staff have been really helpful and the young guy that installed it was lovely I’m so glad we swapped from Virgin”

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Posted 4 years ago

So pleased you are happy with your BIBO experience! Welcome to the BIBO Family! :)

Posted 4 years ago

“Great machine, easy to use and fabulous tasting water”

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Posted 4 years ago

Thanks Sally!

Posted 4 years ago

BIBO Water is rated 4.5 based on 1,009 reviews