BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 1,009 Reviews

89 %

of reviewers recommend BIBO Water

4.5

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use, quick clean installation.”

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Posted 4 years ago

Thanks for the feedback, Louise!

Posted 4 years ago

“I love my Bibo water, we both have bad backs so it helps not having to lift kettles,I only have a small kitchen but sits neatly on the side,this is the second one we have had this one is a lot quieter then my last one many years ago! I find the customer service excellent. I also purchased the fizzy water machine it is excellent far better then the soda stream I used to have, I can highly recommend a Bibo it may seem expensive to buy the cleaning and filters but I just pay yearly and put money away for them,”

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Posted 4 years ago

So pleased to hear you are enjoying both the BIBO Classic and the BIBO Fizz!

Posted 4 years ago

“Excellent added addition to the kitchen”

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Posted 4 years ago

Thanks so much! :)

Posted 4 years ago

“I'm am very happy with my BiBO Classic which I've been using now for just over a week. I never knew a cup of tea could taste this good from my tap water. Leading up to the purchase and the installation went smoothly and special thanks to Mim Bibo Water Sale Rep who answered all my question via the live web chat.”

BIBO Water 5 star review on 12th February 2021

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Posted 4 years ago

Great colour choice! It looks great in your kitchen!

Posted 4 years ago

“Having Arthritis Bibo is a godsend, love it.”

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Posted 4 years ago

That's so great to hear!

Posted 4 years ago

“Absolutely delighted with the Bibo Classic. Great quality and great customer service. As we live in Ireland we installed the Bibo ourselves. The machine came with everything needed to self-install, and was completed in less than 30 minutes. We had a query qbout the compatabilty of the supplied connector but customer services answered that immediately. Unortunately the first machine we received had been damaged in transit, but Bibo had a relacement dispatched the next day, and also arranged collection of the orignal. The machine is now installed and working perfectly - lloks great too.”

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Posted 4 years ago

So sorry to hear the BIBO was damaged in transit! Super happy we could get it all resolved for you though and you're now able to enjoy all the benefits of having a BIBO!

Posted 4 years ago

“Nicely made, makes super fizzy water. Very helpful staff and customer service.”

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Posted 4 years ago

Thank you, Jessica!

Posted 4 years ago

“I cleaned my hot water tank, as I do on a regular basis, last night but as I installed a new filter after flushing everything through this morning the machine was showing a yellow warning saying no filter in machine. Hence I could do nothing everything stopped. Customer services were wonderful and I got a call back from a woman named April. She was absolutely wonderful .... we honestly laughed so much throughout her instructions. What she taught me to do with a tea towel. cooking tongs and a skewer was amazing. Reminded me at first of an awful experience with a pair of tongs when I was a hotelier in Blackpool .... I had to improvise !!! Problem solved and everything working wonderfully as always now. Pre her call I had just clambered to the back of a cupboard to dig out a kettle. Thank goodness I have not had to use it. Many thanks to a wonderful company”

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Posted 4 years ago

“We love it. Easy to programme, Customer Service were very helpful with questions before we purchased and the machine came within 2 days. It looks good, very easy to use and fits perfectly on the worktop.”

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Posted 4 years ago

“I've had my Bibo for nearly two weeks, it was installed by a BIBO technician which was quick and efficient. It replaced my filter kettle and water filter jug, so convenient that I never have to wait for the kettle to boil which is ideal for cooking my vegetables and I don't have to constantly fill up the water jug and wait for it to chill in the fridge, instant boiling and chilled water, love it. Would recommend to anyone.”

BIBO Water 5 star review on 26th January 2021

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Posted 4 years ago

“Excellent machine , very satisfied with it”

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Posted 4 years ago

“Love our BiBO - don't know how we managed without it. Always excellent customer service.”

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Posted 4 years ago

“Great experience so far and a brilliant machine. Bibo staff are incredibly helpful. Loving it..!”

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Posted 4 years ago

Thank so much, Karen!

Posted 4 years ago

“Excellent communication throughout, including help with the logistics of the installation. Engineer did a great job and it's a brilliant product. So glad we went for this, and the polar opposite of Virgin Water who let us down and refused to install before we had heard about Bibo.”

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Posted 4 years ago

Thank you so much, Daryl!

Posted 4 years ago

“We love our BIBO, we have had it for 6 months now and it has been fantastic to have boiling water and cold water on demand. Living in a hard water area you don't realise different the water tastes.”

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Posted 4 years ago

It's great to hear you are enjoying your BIBO! You're right, BIBO water tastes SO much better than tap water! :)

Posted 4 years ago

“I have only had the machine for 2 days but so far it is amazing - a much more powerful machine than my previous dispenser from Virgin, it really is instant water, amazing water flow and the machine is really nice. There was some confusion with my installation but both engineers were really friendly and done a great job with the install, timely and covid appropriate! The confusion was sorted out quickly between BIBO and the engineer contractors. BIBO are so easy to contact with any issues and so helpful - I am really pleased i have made the change to this company, i would definitely recommend them.”

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Posted 4 years ago

Thank you so much for your lovely feedback, Nyssa!

Posted 4 years ago

“We have had the unit for a few weeks now and love it hot and cold water when we want it really easy to install and looks good in any kitchen. Saves us time and money not filling up the kettle and boiling the water. The only small down side is the price but I think as more homes have them the price will come down. Really love the BIBO”

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Posted 4 years ago

So pleased to hear you are enjoying all the beneifts of having a BIBO!

Posted 4 years ago

“This Company’s Customer Service is amazing and second to none. Prompt answer to a call, talk through of possible solutions and very prompt next day delivery of replacement items. So helpful! The Bibo gadget itself is brilliant, we have just bought our second one after our original finally succumbed after over 8 years hard service, having to go back to a kettle for 2 days was a bit of a pain! Yes, I know that’s a “first world problem” but you don’t realise how good it is till it’s gone!”

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Posted 4 years ago

Thanks so much for your feedback!! :)

Posted 4 years ago

“We have used are BiBo for about a week. We are very please with it so far. It was very easy to install, all you need to do is find your cold water mains. All the plumbing fittings are supply. It came next day delivery.”

BIBO Water 5 star review on 31st December 2020

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Posted 4 years ago

“I use this in my surgery the best point of the bibo unit no filling up and the instant hot water”

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Posted 4 years ago

BIBO Water is rated 4.5 based on 1,009 reviews