BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 1,008 Reviews

88 %

of reviewers recommend BIBO Water

4.5

Based on 1,008 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and well made. Well worth the money.”

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Posted 3 years ago

Many thanks for your feedback. It's great to hear that you are enjoying your new BIBO Fizz and are finding it easy to use. That's great news :-)

Posted 3 years ago

“I’ve reviewed this before, but we have the Bibo fizzy water maker and couldn’t be happier! It’s so easy to use, makes great fizzy water (not too many bubbles, not too few, and just the right size!) and saves me lugging heavy bottles back from the shop and saves on all that plastic. We also love that it doesn’t need electricity.”

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Posted 3 years ago

Many thanks for your feedback! We are so happy to hear that you are finding your BIBO Fizz easy to use, and have been enjoying it for some time now :-)

Posted 3 years ago

“My parents saw bibo at a building show and decided to try one before getting one for me. I am disabled and unable to lift a kettle, so as my parents were so impressed with theirs, they decided to get me one for my birthday, best birthday present. I’m glad I waited as they did purple. Filtered water is needed in the area we live in also in hot weather it’s brilliant to grab a drink of water.”

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Posted 3 years ago

Many thanks for your feedback! We are really happy to hear that you are enjoying your new BIBO :-)

Posted 3 years ago

“Bibo Water has changed my life! I’ve completely stopped buying bottled water and rely entirely on Bibo carbonated water. I love how easy the cylinders are to change, and how simple the machine is to use. So glad I bought one!”

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Posted 3 years ago

Thank you for your feedback. We're so happy to hear that the BIBO Fizz has been such an easy transition for you and that you're enjoying it :-)

Posted 3 years ago

“Fantastic machine”

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Posted 3 years ago

Thank you for your feedback and for sharing this beautiful image of the BIBO in place! It looks fab!

Posted 3 years ago

“We had forgotten what REAL water tastes like!!!”

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Posted 3 years ago

Thank you for your feedback! We're so pleased that you have been enjoying your BIBO :-)

Posted 3 years ago

“Excellent service and we love our Bibo. Highly recommended”

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Posted 3 years ago

Thank you for your feedback! We're so pleased that you have been enjoying your BIBO and have been happy with the service provided :-)

Posted 3 years ago

“Easy to use and doesn’t make a lot of mess. The different settings are useful as we all like a different amount of fizz in our water.”

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Posted 3 years ago

Thank you for your feedback. We are really pleased to hear that you are all enjoying your new BIBO Fizz :-)

Posted 3 years ago

“Very pleased with my Bibo. I drink a lot more cold water, which I always found difficult, and feel better for it. I would like a simpler method of using an energy saving mode, as I am on my own and only make hot drinks three or four times a day, I would be happy to wait a couple of minutes for the hot water to reheat. I am a bit concerned about energy conservation and cost, though the ease of use is great.”

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Posted 3 years ago

Many thanks for your feedback. We're so pleased to hear that you are enjoying the benefits of your BIBO!

Posted 3 years ago

“Order placed for filter and cleaning pack on 17th June. Still not received on 1st July inspire of chasing by email and phone. Very disappointed with customer service.”

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Posted 3 years ago

Thank you for your feedback. I am sorry for the delay with your recent Filter Pack delivery. I can see that a member of the team contacted you on Monday in response to your telephone message, to advise you of the delay we are currently experiencing with our shipment. I can confirm that your order will be leaving us on Monday to be with you Tuesday. Please accept our apologies for the inconvenience caused. BIBO

Posted 3 years ago

“What a brilliant little machine.. We could not live without it and would never go back to a kettle.”

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Posted 3 years ago

Thank you for your feedback! We love to hear that you are enjoying your BIBO :-)

Posted 3 years ago

“Great product best buy ever would not be without it. Looks good in the kitchen as well”

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Posted 3 years ago

Thank you for your feedback. We are thrilled that you are enjoying your BIBO :-)

Posted 3 years ago

“Keep coming back as they're a UK business and offer great customer service and value”

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Posted 3 years ago

Thank you for your feedback and your loyal custom! We are really pleased that you are enjoying your BIBO :-)

Posted 3 years ago

“Excellent service and nice tasting water! My only complaint is that I wished I did not have to remove that piece where the cup rests every time I want to fill my water bottle (which is very often ;) ). Other than that I am very happy.”

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Posted 3 years ago

Thank you for your feedback. We're really pleased that you are enjoying your new BIBO :-)

Posted 3 years ago

“good with orders and refunds always quick”

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Posted 3 years ago

Thank you for your positive feedback :-)

Posted 3 years ago

“Love it. The installation was easy, I love the taste of my mains water now. Instantly chilled and boiling water. Would have liked a metallic hot pink colour but settled on purple.”

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Posted 3 years ago

Thank you for your feedback. Your BIBO looks great in its new home. We're really pleased to hear that you're enjoying it :-)

Posted 3 years ago

“Great machine instant hot and cold water. No waiting for a kettle. Looks great too”

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Posted 3 years ago

Thank you for your feedback! We're thrilled to hear you are enjoying your new BIBO :-)

Posted 3 years ago

“The design is flawed, you provide a panel with touch-sensitive buttons. however when steam is produced from hot water the screen is not usable, resulting in hot water spilling everywhere from the overfill. I sent this in a chat with your support team but no one responded.”

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Posted 3 years ago

“I love the idea of pure cold water on tap I have had my Bibo for a couple of years I work as a astrophysicist for Nasa Neo UK and my work can take me too the early hours so having a cold filtered water and kettle in one is brilliant”

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Posted 3 years ago

Thank you for your feedback! We are so pleased to hear that you love your BIBO :-)

Posted 3 years ago

“The issue is with the customer services. They took several weeks to deliver. The machine was installed OK (technician very capable and nice) but the UV lamp started to fail, I call customer services and sent 3 emails without getting a response back. I now want to cancel and return the machine and there is not response either.”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We are sorry to hear that you are not entirely happy with your BIBO. I can see that your original emails were not sent directly to our team, which is why we were unable to respond to you right away. I can see that you have now spoken with our Customer Service Team, however, if there is anything else we can assist you with, please do not hesitate to contact us!

Posted 3 years ago

BIBO Water is rated 4.5 based on 1,008 reviews