BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,895 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,895 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service , delivered right on time Saturday morning ! Highly recommended ..”

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Posted 6 years ago

“Good products and prices, arrived on time”

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Posted 6 years ago

“Excellent product... great price and service”

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Posted 6 years ago

“First time I had ordered from BES and due to paying by PayPal my order wasn’t dispatched as promised (email validation was sat in my junk mail) I needed the order urgently for a customer so they made me pay £5 to post out next day! As I hadn’t received the order due to their policies I thought they should have wavered the extra charge. Won’t order from again due to this.”

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Posted 6 years ago

Mr Riley, Thank you for your feedback. We were sorry to read your validation email went to your SPAM. Unfortunately this can happen from time to time and is dependent on your email settings. All our deliveries are free delivery over £50. Regards, BES

Posted 6 years ago

“Really easy to use and quick delivery. Brilliant service.”

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Posted 6 years ago

“Good communication. Prompt delivery.”

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Posted 6 years ago

“Order placed online and delivered next day. The online catalogue made finding the required item easy. The price of the required item was competitive compared to other suppliers locally. The quality was excellent and a direct replacement for a worn-out item. I have used BES. in the past and will continue to do so as their service has always met my requirements exactly. Would recommend BES to others.”

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Posted 6 years ago

“Great prices, next day delivery, I've used them for years.”

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Posted 6 years ago

“fast delivery, reliable”

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Posted 6 years ago

“Top class service and excellent quality product. Thank you.”

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Posted 6 years ago

“I had a very good service from BES. Very competitive price and well packaged. Unfortunately I had a problem with delivery. I qualified for free next day delivery but waited at home for two days for the item to be delivered.I think it was a problem with the courier but was not very happy sitting at home waiting an extra 24 hours waiting for the item to be delivered.”

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Posted 6 years ago

“Very good - prompt delivery - helpful on phone - excellent service”

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Posted 6 years ago

“Found an anti siphonic washing machine waste quickly on the website after being unable to locate one locally. Should have gone to BES first as it arrived in the post the next day. Brilliant service.”

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Posted 6 years ago

“Received exactly what I ordered--Thank you.!”

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Posted 6 years ago

“fantastic service”

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Posted 6 years ago

“Excellent service, fast and correct. Very pleased”

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Posted 6 years ago

“Superb service, superb products & above all else, a safe secure & speedy transaction & delivery. This was my first time using BES & so impressed am I by all aspects of my purchase, I will make BES my 1st choice for all my plumbing needs from now on.”

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Posted 6 years ago

“The parts were delivered in a timely manner, but one of the two parts packaging was damaged and a component is missing, it wasn't in the well sealed shipping box so it must have been missing before it was packaged. this wasn't a cheap component and I wouldn't expect to be sent damaged goods. A picture has been attached of the item as it was received. The missing probe collar part can clearly be seen on the top right hand side of the picture.”

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Posted 6 years ago

Many thanks for your message. Your query has been passed to our Customer Services Department and someone will be contacting you shortly. Best wishes, BES.

Posted 6 years ago

“Immediate response and delivered within 24 hours. Excellent customer service.”

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Posted 6 years ago

“Excellent service...”

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Posted 6 years ago

BES.co.uk is rated 4.7 based on 7,895 reviews