BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,419 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,419 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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BES.co.uk 5 star review on 13th October 2026

Charles Brennan-Craddock

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thought the insulation box was a bit pricey for what it was when it arrived but delivered quickly and couldn't do the job without it”

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Posted 7 years ago

“Order fulfilled very quickly and efficiently. However - Using a cardboard box (190mm x 190mm x 2200mm) to despatch a single length of pipe (22mm x 2000mm) and sending a hardcopy catalogue SEPARATELY is probably not the best use of the planets resources. Who needs a hardcopy catalogue these days anyway?”

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Posted 7 years ago

“Good”

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Posted 7 years ago

“good”

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Posted 7 years ago

“Goods ordered and delivered next day no problems all good”

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Posted 7 years ago

“all good, thanks”

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Posted 7 years ago

“Good service as usual. Postage charge is a little excessive for the one item. But needed it in a hurry so just glad to get it here on time.”

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Posted 7 years ago

“I purchased two flow controllers, for my wash basin. The items were competitively priced. The only problem was the cost of postage. The items were tiny, and would easily have been sent by ordinary post. This was not an option. Otherwise very satisfied.”

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Posted 7 years ago

“As a first time visitor to the warehouse I found the signage for the collection point quite poor. At least next time I will know”

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Posted 7 years ago

“All of the service u provide is excellent I only have issue with the packaging as it is far to extreme in plastics with bag in bag in a box surrounded by plastic bubbles my house is full of it as don't like to through it away”

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Posted 7 years ago

“Did what it said on the tin, but it would be good if there was a hour time slot available as I didn’t know when it was going to turn up on that day.”

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Posted 7 years ago

“Easy to use website, good prices, fast delivery”

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Posted 7 years ago

“Taps arrived in good time and well packed. Thank you.”

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Posted 7 years ago

“Always has just the item I need, at the best price and speedy dispatch - just need to keep an eye on the courier. I had to contact UPS after a no-show on the advised delivery day. They delivered the next day though.”

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Posted 7 years ago

“The courier delivery, or rather lack of, spoilt what would have been an excellent service from BES. UPS, came and went 3 times to deliver a tiny latch. The first time, apparently no-one was in, although we were. Then they couldn't find the address, although they had been there the day before and finally, it took a call to BES to sort out the UPS delivery schedule. I Strongly suggest BES finds a more efficient courier!! From the customers point of view, it was irritating and frustrating and leads me to think twice about using BES again. KP 21/10/18”

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Posted 7 years ago

“Delivered on time, good service”

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Posted 7 years ago

“fast delivery good price will use again many thanks”

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Posted 7 years ago

“Good product & great service”

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Posted 7 years ago

“Good service with prompt delivery.”

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Posted 7 years ago

“Goods arrived within the suggested timescale and prices are very competitive. Will definitely use BSE again.”

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Posted 7 years ago

BES.co.uk is rated 4.7 based on 8,419 reviews