BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,256 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,256 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast service ! thanks”

Helpful Report

Posted 7 years ago

“The tank cover was a good thickness. However each of the 4 parts had a small tear in the plastic.”

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Posted 7 years ago

“Wide stock, sensible prices, reasonable shipping price, quick delivery, helpful call to me to check a detail of the order. I will use again if you have what I need. Makes a pleasant change.”

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Posted 7 years ago

“Needed a one of purchased of some small bore gas fittings for a motorhome BBQ. point. I bought two sets because they were cheap compared to the cost of next day delivery. Delivery cost is very reasonable. no complaints about that. They turned up in an A4 box with a complimentary catalogue, the items would easily have fittted in a jiffy bag. Can I suggest a tick box for "would you like a catalogue?" for small items. BBQ fixed thankyou”

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Posted 7 years ago

“Ordered a angled cooker hose on Monday evening and it was delivered Wednesday afternoon, a good quality product delivered in an acceptable time.”

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Posted 7 years ago

“I installed this combi save for a customer. Easy to install just waiting for feedback from customer to see if the saving money.”

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Posted 7 years ago

“Very good customer and delivery service. The product is not up to the quality I expected.”

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Posted 7 years ago

“Clear and concise procedure”

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Posted 7 years ago

“Liked the product I bought but why include a catalogue with my order and then post me one as well?”

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Posted 7 years ago

“Good and not very good due to the poor derlivery service by UPS”

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Posted 7 years ago

“Good service but the fact that the free delivery is calculated on the ex-VAT price of the purchased goods, left me feeling a tad pissed off.”

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Posted 7 years ago

“Got wot I came for”

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Posted 7 years ago

“The items arrived and were well packed. We didn’t have any communication from BES but the items were as described”

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Posted 7 years ago

“UPS had left the parcel at the wrong house (a holiday home) on Friday 1/9 I had to put 2 calls through to BES on Sat 2/9 and on Monday 3/9 BES contacted UPS and UPS recovered our parcel (a good job it was dry) and delivered it to us. Our goods were well packed.”

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Posted 7 years ago

“Products seem good and online ordering was easy. Packaging was extremely excessive for the size of the products ordered. Also the need to supply a products brochure is questionable when everything is available online.”

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Posted 7 years ago

“It does what it says on the tin. Very good for outside cooking. A good supplement to BBQ.”

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Posted 7 years ago

“good service and delivery”

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Posted 7 years ago

“Item was delivered quickly, in a box that was way bigger than necessary - probably so that BES could include a heavy catalogue that I didn't want & have now recycled...”

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Posted 7 years ago

“All items arrived in good time, well packed and in good condition- efficient.”

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Posted 7 years ago

“Product delivered on time and in one piece.”

Helpful Report

Posted 7 years ago

BES.co.uk is rated 4.7 based on 7,256 reviews