BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,070 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid extra £5.00 for before 12.00 noon delivery, product did not arrive until 12.30.”

Helpful Report

Posted 10 years ago

“Good product prices and prompt delivery. Delivery charge was a bit excessive for the 2 small items I ordered. They could have reduced costs to me by leaving out the bulky and heavy catalogue included with my order.”

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Posted 10 years ago

“Great service, the only negative is that one of the 1/2 Bibcocks came without a nut,olive or hose fitting.”

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Posted 10 years ago

“Excellent prices and delivery web site for ordering is very difficult especially on Apple devices as you are unable to view all the headings”

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Posted 10 years ago

“In stock, delivered as promised”

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Posted 10 years ago

“The brass quick release fitting for a flexible gas pipe had been very useful. In assisting in the ease of moving the barbecue.”

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Posted 10 years ago

“Excellent service etc. from BES unfortunately the delivery company delivered to Magpie Cottage in Felmersham (the next village) instead of Magpie Cottage, Radwell. They know us so got in touch and we went to collect. UPS usually really good - bet he couldn't believe his luck that he was delivering 2 parcels to the same address!!”

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Posted 10 years ago

“thanks”

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Posted 10 years ago

“good prices, wide selection,good next day service, but complicated webpage”

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Posted 10 years ago

“Very good website, easy ordering and fast dispatch. Only complaint would be rather poor packaging. We have never had anything damaged yet but several deliveries have had the box gaping open and on the last one the rod of a float valve had pierced through the cardboard and was sticking out, More wrapping please.”

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Posted 10 years ago

“Very good parts came quick and on time.”

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Posted 10 years ago

“The items that we ordered could have fit in an envelope & been posted through our letter box. Bizarrely they were put in a huge box which we had to collect from a depot as we were not home whne the delivery was attempted!!”

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Posted 10 years ago

“Generally very good, I do feel that prices should be cheaper to small merchants rather than just selling to us at trade price.”

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Posted 10 years ago

“Good range of options, Fairly priced, speedily delivered free of charge. On the downside, the large box containing the hot water cylinder and immersion heater was fully open at the top and it is fortunate nothing had fallen out. The courier "did not know why" the box was open.”

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Posted 10 years ago

“Very helpful, Only thing is the web site dose need up date looking a bit old apart from that it very Good”

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Posted 10 years ago

“To Include a customer purchase order would be an advantage.”

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Posted 10 years ago

“arrived on time and well packed, all specifications and relevent paper work included”

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Posted 10 years ago

“Excellent service but a question on delivery. Having filled in a form (possibly from UPS rather than from BES) to say "Please leave at back door" and agreeing that this instruction was at my risk, I was surprised to have a note through the door to tell me where I could collect the parcel. The delivery label clearly had my delivery instructions printed on it. A shame UPS spoilt this being a five star review.”

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Posted 10 years ago

“Not bad service and support from technical...however payed for Saturday delivery and arrived Tuesday after bank holiday not besfault they were let down by ups and still haven't received refund for delivery.”

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Posted 10 years ago

“the toilet plunger no doubt works well in a traditional round toilet,but does not work in a modern square pan as you can't get a seal. does anyone make one that shape?”

Helpful Report

Posted 10 years ago

BES.co.uk is rated 4.7 based on 8,070 reviews