BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,070 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived quickly, undamaged and seems fit for purpose, as the item is yet to be fitted and tested,”

Helpful Report

Posted 10 years ago

“Always good service and quality gear. Some of the boxes chosen for delivery might encourage stowaways!”

Helpful Report

Posted 10 years ago

“excellent as allways”

Helpful Report

Posted 10 years ago

“Placed order online which was easy to follow as the parts needed were all on the same page. Order arrived next day. The order was well packed and complete. Couldn't do much better. Delivery charge of £4.95 means that small orders aren't worth doing online. They need a postal option for this to be worthwhile.”

Helpful Report

Posted 10 years ago

“Quick delivery, goods just as advertized.”

Helpful Report

Posted 10 years ago

“The clips I ordered were the wrong size, my mistake. I re-ordered the correct size and I'm still waiting for my refund of my original order. Your service is excellent the lady I spoke to on the phone was very helpful and courteous.”

Helpful Report

Posted 10 years ago

“Good prices, fast delivery”

Helpful Report

Posted 10 years ago

“Never had a problem with stock, everything I have ever ordered has always been available. Customer services have always been polite and helpful. Deliveries have always been on time and packaging good. One negative point - I believe there is an updated website on its way - which is desperately overdue! Search engine is unintuitive, and personnel have difficulties accessing some of the order data when there has been the occasional problem processing an order online - I suspect the website is not integrated with the back office system, but that's just my guess. So, happy to carry on using BES, but look forward to the new website!”

Helpful Report

Posted 10 years ago

“Placing of telephone orders is efficient and the stock of items is very good so you can be assured that you don't need to carry a significant stock and can rely on BES.”

Helpful Report

Posted 10 years ago

“Very good service. Box on the large size for 1 tap.”

Helpful Report

Posted 10 years ago

“Very good overall and you deal with any problems quickly”

Helpful Report

Posted 10 years ago

“They do what they promise. Goods as described, and delivered on time at a competitive price. What more could you ask.”

Helpful Report

Posted 10 years ago

“good quick services”

Helpful Report

Posted 10 years ago

“The main reason I don't use Bes more is the website is poor”

Helpful Report

Posted 10 years ago

“My order was relatively small, however essential to undertake some necessary remedial work. Placing the order was straight forward, the order arrived as advised and complete. Thank you, RE”

Helpful Report

Posted 10 years ago

“Always happy with speed of ordering through the delivery but the drawings and search facility is still unhelpful and poor.”

Helpful Report

Posted 10 years ago

“the item arrived in good time and good condition. quite happy with the service”

Helpful Report

Posted 10 years ago

“Happy with the purchasing experience and the product received. Slight dissatisfaction with the delivery. Did not get advance notification when the items were to be delivered. However the courier was very proactive in contacting me and arranging a alternative delivery time.”

Helpful Report

Posted 10 years ago

“great service”

Helpful Report

Posted 10 years ago

“Just what I needed to screen unsightly pipework John”

Helpful Report

Posted 10 years ago

BES.co.uk is rated 4.7 based on 8,070 reviews