BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,888 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,888 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just wish I knew how efficient this firm was before I bought huge amounts from other places. Ultra quick delivery.”

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Posted 3 months ago

“Excellent products & price fast delivery”

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Posted 3 months ago

“Shame I hadn’t come across BES before: Great range; order processed quickly and collection swift, with ample parking. They seem to stock things others do not. Pleasant staff too. All in all a great experience. Thank you.”

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Posted 3 months ago

“Great service. Item as described, arrived well packaged and quickly. Would definitely buy again.”

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Posted 3 months ago

“Excellent service as always”

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Posted 3 months ago

“Fast service. Well packaged. Great value. Installed and working in minutes. Thoroughly recommend!”

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Posted 3 months ago

“Perfect transaction quick and efficient Would recommend”

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Posted 3 months ago

“Not used this company very often by any means but when many other company offers appear to be good they never match the quality and content that BES.co.uk offer, plus they back up their service with very fair timely dispatch and postage.”

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Posted 3 months ago

“valve for money very quick delivery thanks”

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Posted 3 months ago

“Quality products and very quick delivery.”

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Posted 3 months ago

“1ST time buyer. needed an assortment of rubber backed clamps.The service was exceptional. Items arrived as and when expected. So pleased i am about to order again.”

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Posted 3 months ago

“Very quick and efficient. They were happy to send product to Northern Ireland.”

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Posted 3 months ago

“Ordered 3m of stainless tube. It arrived badly bent. Phoned BES who shipped replacement tube overnight - very impressive. However the replacement tube was also badly bent. Basically the packaging they are using is totally inadequate and disintegrates during transit.”

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Posted 3 months ago

Hi John Corrall, Thank you for your feedback, we are very sorry that your experience falls well below our usual high standards. We have made our warehouse manager aware, so that we can address this. If you need a further replacement please contact customerservices@bes.co.uk Apologies. BES Ltd

Posted 3 months ago

“Absolutely awful, a week chasing a delivery that I was told I wasn’t in !! When I was actually working at the front of my property, then having to chase a large sum of money for a refund being lied to again, being told it had been refunded when it clearly had not. Very disappointing BES”

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Posted 3 months ago

Holmeplumbing&heating Ltd, Firstly please accept our sincere apologies, noting that a full refund is definitely being processed today (also note it will take a few days for your bank to process) DX have let us both down but the delay regarding your full refund is simply unacceptable. We are extremely sorry about your overall experience. A thorough investigation by BES is ongoing, as your experience falls well short of our normally high levels of customer service. We will update this reply in due course. Regards, BES Ltd

Posted 3 months ago

“I am very happy with the product would shop again for other parts”

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Posted 3 months ago

“First time I have used BES, but cannot fault their service, competitive prices, and fast, fast delivery-highly recommended”

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Posted 3 months ago

“5 star service all the time. No wonder you're our first port of call for the products we use. Thank you very much.”

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Posted 3 months ago

“Great service fast delivery all items of high quality”

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Posted 3 months ago

“Good items Good price Fast delivery”

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Posted 3 months ago

“All good thankyou”

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Posted 3 months ago

BES.co.uk is rated 4.7 based on 7,888 reviews