BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 8,630 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,630 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on line delivered when they said it would be no drama”

Helpful Report

Posted 4 months ago

“Good value and quick delivery”

Helpful Report

Posted 4 months ago

“The Domus EasiPipe Insulation was good and did the job although I felt it was a little expensive for what it was. It was also perhaps overly packaged but maybe that overcomes possible transport damage. I guess overall I paid for the efficient and fast service - so maybe fairly happy with the outcome.”

Helpful Report

Posted 4 months ago

“Fantastic service first time I have used this company and vry satisfied. I'm still waiting for gas engineer to fit the product and hopefully it should be perfect.”

Helpful Report

Posted 4 months ago

“Falsely advertised unit as being in stock and then informed me there wasn’t any until end of august. Still took the money but I was told I would be refunded. Still waiting for £405 to be refunded.”

Helpful Report

Posted 4 months ago

Hi Sarah - We deeply apologize for the item you ordered not being in stock at the time of placing your order. These orders usually go on back order until we can get the part delivered to you; unfortunately this is not always the case due to the supply and demand of certain products. If you require anymore assistance please don't hesitate to ask. Kind Regards, BES Ltd

Posted 4 months ago

“My fga wasn't delivered to correct address, Dave phoned dpd and myself 4 times last Friday to get it redelivered which it was. Big thanks to Dave for sorting it.”

Helpful Report

Posted 4 months ago

“Perfect for what i needed. Fast delivery and reasonable pirced.”

Helpful Report

Posted 4 months ago

“BES have a good stock of some specialist items which make the job simple to achieve.”

Helpful Report

Posted 4 months ago

“Never been let down & a very fast service”

Helpful Report

Posted 4 months ago

“Excellent service. Both items very well listed on website and very competitively priced. Delivery was spot on, I chose the next available slot from the order processing and items were delivered on time the next day. I will certainly buy from again.”

Helpful Report

Posted 4 months ago

“Excellent service good product, will def. use again.”

Helpful Report

Posted 4 months ago

“Ordered at 6 o'clock at night and was delivered next morning, and I live in Northern Ireland, now that what you call service, quality goods at a good price.”

Helpful Report

Posted 4 months ago

“Exactly what I wanted and delivered very quickly”

Helpful Report

Posted 4 months ago

“Repeatedly selling us faulty gas products and refuse to offer any form of compensation. Instead falling back on ‘company policy’. Terrible customer service attitude. Have found a better supplier now.”

Helpful Report

Posted 4 months ago

Hi John - I am sorry to hear you have received a faulty product. I have spoke with our customer service department and they had advised you to return the product back to us in order to receive a replacement; this was on the 26th June 2026. Unfortunately, we cannot provide a refund or a replacement unless the faulty product is returned to us. I hope this helps and hope you are able to use us again in the future. BES Ltd

Posted 4 months ago

“Always have brilliant service. Prices are great, they actually stock everything you need, and deliveries arrive next day.”

Helpful Report

Posted 4 months ago

“Amazing range of quality products arriving next day.”

Helpful Report

Posted 4 months ago

“User friendly ordering process, great price when compared to other providers and next day delivery - all round a very satisfying experience!”

Helpful Report

Posted 4 months ago

“The order hasn't arrived.”

Helpful Report

Posted 4 months ago

“Great company to deal with. Replacement boiling water tap filter fitted perfectly and was £30 cheaper than going to the supplier direct. DPD were a nightmare delivering it though but not the fault of BES. Will be back in 6 months time for my next one. Thank you.”

Helpful Report

Posted 4 months ago

“Rapid delivery, really well packaged and easy to deal with.”

Helpful Report

Posted 4 months ago

BES.co.uk is rated 4.7 based on 8,630 reviews