BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,269 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a boiler condensate pipe that always freezes in cold weather and back fills into the kitchen. This year I used the BES weatherproof pipe insulation during the cold snap and it worked a treat. I would highly recommend this product for frost protection and peace of mind!”

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Posted 7 years ago

“Excellent product with a first class service”

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Posted 7 years ago

“Excellent and fast service”

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Posted 7 years ago

“The brass soldered connectors were of good quality at a good price, delivered quickly and well packaged.”

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Posted 7 years ago

“Another very satisfactory transaction”

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Posted 7 years ago

“The product was delivered efficiently and quickly. Postage and packing was very expensive (over £5) - and no wonder as the item I ordered weighed 120 grams whereas the advertising catalogue you enclosed with it, and which I did NOT order, weighed 750 grams. Not impressed with this unexpected exploitation of a customer. Might not use you again.”

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Posted 7 years ago

Mr Shaw, Thank you for your feedback. We are pleased that you received your delivery quickly. BES provides FREE delivery for all items over £40. All delivery charges are transparent and remain consistent with other merchants in the plumbing, heating and gas supplies industry. Regards, BES

Posted 7 years ago

“Does what it says on the tin”

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Posted 7 years ago

“First class service. Ordered online for next day delivery direct to site, which arrived in perfect condition. BES can look forward to more orders from me!”

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Posted 7 years ago

“I had a question about how to remove my oil tank filter cup (to clean the filter), so I could get the central heating working. They answered me helpfully and promptly. Thanks BES.”

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Posted 7 years ago

“Quick / first order accurate / cheapest and exactly same product as I ordered last time from elsewhere at a higher price. Thank you”

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Posted 7 years ago

“Excellent goods, excellent value, excellent service.”

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Posted 7 years ago

“Although it was my first time ordering from BES, I was impressed with the very prompt service and the packaging. The inclusion of a really comprehensive brochure in my delivery was a very nice touch as I will need to order some other plumbing items in the near future to restore a toilet cistern, so I will certainly going to the BES catalogue first.”

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Posted 7 years ago

“Excellent service at good prices”

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Posted 7 years ago

“Item was what I ordered and a good price. Infuriated to be sent massive box, huge glossy brochure and a tonne of bubble wrap/packaging to fill the box on account of the huge glossy brochure. BES could do a lot to help the environment by not carrying out this unnecessary, wasteful charade. Next day delivery took four days.”

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Posted 7 years ago

Thank you for your feedback. We are pleased that you received exactly what you ordered and that the price was good. Our t&c's state that orders to the north of Scotland will usually take 2-3 days. We are sorry that your parcel took 4 days. Please note that BES take the environment very seriously and so we take on board your comments. However, it should be noted that BES comply with the environmental management system ISO 14001:2015. Regards, BES

Posted 7 years ago

“excellent purchase quality item promt delivery”

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Posted 7 years ago

“Always quality products and helpful staff”

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Posted 7 years ago

“Good and fast delivery thank you.”

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Posted 7 years ago

“Fast and efficient service at a comparable price.- I did look elsewhere but was more confident of receiving goods of an acceptable quality from BES. In fact, the propane pigtails I ordered were of far better quality than the ones I replaced!”

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Posted 7 years ago

“Quick no fuss transaction. Clear advertising and precise item description quality product. Prompt delivery. Convenient pick up point.”

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Posted 7 years ago

“Great products great price fantastic delivery”

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Posted 7 years ago

BES.co.uk is rated 4.7 based on 8,269 reviews