BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,386 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,386 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery”

Helpful Report

Posted 7 years ago

“Brilliant product at a good price and delivery was prompt. Slight problem in that my name was not on the outside of the package causing minor delay in me getting the parcel. Not a problem but something I will ask for in my delivery instruction on my next order!”

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Posted 7 years ago

“Item arrived fast and as described, very happy, thankyou”

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Posted 7 years ago

“What I asked for and fast delivery , the 3 way valve looks good quality , only time will tell but other wise good service”

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Posted 7 years ago

“Excellent service with delivery on time and good quality parts. Only slight issue was that one item was not exactly as illustrated. Still used it but could have caused problems.”

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Posted 7 years ago

“Great service at warehouse and competitively priced. A confirmation email to say it is ready to pick up would be an improvement. I know it says available within an hour of ordering on all products, but better to be safe than sorry. Will use again.”

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Posted 7 years ago

“Excellent service. Description of some items could be made more user-friendly for DIY, e.g. fact that compression pipe repair coupling has a smooth internal bore which allows it to be slid up & down pipework, thus facilitating replacement of stop cocks where fixed pipework requires pipe to be cut to remove old fitting. Stumbled on item purely by chance”

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Posted 7 years ago

“Just what I needed, fast delivery and a good price.”

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Posted 7 years ago

“It took 5 days to argyll not 2-3 days and tracking was confusing but it arrived well packed and staff were exceptional in taking responsibility and chasing the order till it was delivered.”

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Posted 7 years ago

“Always on time. great selection. Technical advice not always complete but honest and fast. Would recommend this company.”

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Posted 7 years ago

“Good choice of plumbing products, simple ordering process and prompt delivery. Not much else to say.”

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Posted 7 years ago

“Products are at reasonable prices, however I find the one day delivery with set times to be expensive. Overall experience was good.”

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Posted 7 years ago

“Delivery on time as specified, equipment purchased exactly as advertised and delighted with cost.”

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Posted 7 years ago

“Didn't arrive on time but was I contacted on two occasions by BES to explain and apologise. Excellent customer service.”

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Posted 7 years ago

“We had occasion to telephone twice and your staff were charming,efficient and very helpful. We have today recovered our order from MagPresse in Montpon so thank you for the service.”

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Posted 7 years ago

“Product was good, exactly as ordered. £5 charge for next day delivery not so good, ordered Thursday morning, received Monday afternoon. Probably not your fault but if you can't guarantee next day delivery then don't promise it.”

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Posted 7 years ago

“delivery charge is ridiculous and way too much for small items. Way too much. Using DPD to deliver a 1/2BSP to 1/4BSP sleeve is just silly. You need to add a Royal mail option for the customer to chose. £1.36 (inv VAT) with RM or 5.95 PLUS VAT from DPD. Nonsensical.”

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Posted 7 years ago

“Good customer service.”

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Posted 7 years ago

“BES never let you down, have a great selection & prices are pretty good.”

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Posted 7 years ago

“Your claim to deliver the next day on orders received before 7pm did not happen. I was contacted and received an apology, but that did not help as I was held up on a project I had already started. When I received my order it was well packaged and exactly as I had ordered it. Thank you.”

Helpful Report

Posted 7 years ago

BES.co.uk is rated 4.7 based on 8,386 reviews