BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,465 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,465 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had occasion to telephone twice and your staff were charming,efficient and very helpful. We have today recovered our order from MagPresse in Montpon so thank you for the service.”

Helpful Report

Posted 7 years ago

“Product was good, exactly as ordered. £5 charge for next day delivery not so good, ordered Thursday morning, received Monday afternoon. Probably not your fault but if you can't guarantee next day delivery then don't promise it.”

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Posted 7 years ago

“delivery charge is ridiculous and way too much for small items. Way too much. Using DPD to deliver a 1/2BSP to 1/4BSP sleeve is just silly. You need to add a Royal mail option for the customer to chose. £1.36 (inv VAT) with RM or 5.95 PLUS VAT from DPD. Nonsensical.”

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Posted 7 years ago

“Good customer service.”

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Posted 7 years ago

“BES never let you down, have a great selection & prices are pretty good.”

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Posted 7 years ago

“Your claim to deliver the next day on orders received before 7pm did not happen. I was contacted and received an apology, but that did not help as I was held up on a project I had already started. When I received my order it was well packaged and exactly as I had ordered it. Thank you.”

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Posted 7 years ago

“Very good overall”

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Posted 7 years ago

“Wish they could deliver to a safe place at my property”

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Posted 7 years ago

“Quality products at reasonable prices, shame about the high delivery charges!”

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Posted 7 years ago

“Very fast efficient service, with a good selection of items available at an affordable price.”

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Posted 7 years ago

“Placing the order was straightforward. The next day delivery was disappointing due to the courier delivering earlier than expected . The recipient was at the address and prepared for an early delivery 7:00a.m. However the courier was missed and the order was consequently re scheduled for the next day . The re delivery card omitted an approximate time slot , as it should have according to UPS delivery info .”

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Posted 7 years ago

“Amazing service as always, great product and rapid delivery. Only thing that let the service down was the slight damage to the flue liner”

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Posted 7 years ago

“GOOD SERVICE. SPEEDY DELIVERY. THANKS”

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Posted 7 years ago

“Prompt and efficient delivery of exactly what I ordered. Spot on!”

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Posted 7 years ago

“everything ordered delivered on time”

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Posted 7 years ago

“prices are reasonable but are put up by high postage charges”

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Posted 7 years ago

“Excellent prompt service. No need to include the catalogue. It weighed more that the part. Especially as it was the second one in a week!”

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Posted 7 years ago

“Competitive price, next day delivery only let down by absolute rubbish delivery service by UPS. When you click the link to track delivery all you get is by " end of working day". BES change your courier.”

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Posted 7 years ago

“Some minor problems when we initially treid to put the order in. Also a price for a product was on the order form (as an advert) but when we tried to order the component at the price displayed we were told it was an old price and the offer was no longer available (dispite it being on the order form). However, overall the experience is very good. David”

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Posted 7 years ago

“Prices could be little bit lower. Thx.”

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Posted 7 years ago

BES.co.uk is rated 4.7 based on 8,465 reviews