BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,689 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,689 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service . i always use Bes”

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Posted 4 years ago

“I would like to highlight excellent customer service from Maureen in sales. I received Brilliant service today and she made sure I had the receipt emailed straight away and even phoned to let me know the items had arrived.”

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Posted 4 years ago

“Very Good product description. I paid next day before 12 and it was delivery before. Thank You very much. keep up the professional service.”

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Posted 4 years ago

“Great range, and fast delivery.”

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Posted 4 years ago

“Easy and delivered fast - well done..”

BES.co.uk 5 star review on 13th December 2021

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Posted 4 years ago

“Very happy”

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Posted 4 years ago

“On time as promised, great service.”

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Posted 4 years ago

“I have used BES for many years now, good quality products, excellent prices and a delivery service second to none, thank you BES I will continue to use you for many years to come”

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Posted 4 years ago

“I have always had a good price, but the main reason I use BSE is the service level and reliability have never been let down . Go to merchant for all your needs.”

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Posted 4 years ago

“Ordered on line, but when I called they answered the phone to confirm my order was on its way and it arrived on time. So good old fashioned service at the right time. Well done and keep answering the phone, we like to talk sometimes!”

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Posted 4 years ago

“Fair price very fast delivery”

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Posted 4 years ago

“Throughout the past several months our local plumber merchants have let us down on simple plumbing stock - blaming brexit or covid - whereas BES always seem to have stock, easy to order and quick delivery. Reasonably priced. Great solution to an ever increasing problem.”

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Posted 4 years ago

“Bes do it again brilliant prices good products and next day delivery great”

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Posted 4 years ago

“Arrived very quickly. And looks good quality.”

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Posted 4 years ago

“Great service yet again”

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Posted 4 years ago

“As usual a excellent service.”

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Posted 4 years ago

“Still waiting for the next day goods”

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Posted 4 years ago

Mr Osborne, Thank you for your feedback. We are sorry your goods were delayed by one day during this very busy period. However, we are pleased they were delivered on the 10th December. Regards, BES

Posted 4 years ago

“Having ordered 4 items across a range of 3 products only 2 items were in stock. I was surprised to receive those 2 items the next day and a further item 2 days later, with one item yet to arrive. A simple message or phone call would have ascertained whether I could wait until all four items were in stock. This would have reduced deliveries from 3 to 1 and saved costs and cardboard for you. I applaud your desire to achieve next day delivery at all cost but some flexibility would save money with one phone call or even an in stock substitute.”

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Posted 4 years ago

Hi Phil, Thank you for your feedback. We were very pleased that you received your order quickly and in full. Regarding your split deliveries, of course BES will always try and deliver in the most efficient manner. However, during current global conditions this is not always possible due to supply chain volatility. Product deliveries from some suppliers change daily. On rare occasions there are drifting delays from some suppliers due to product shortages and so we do not wish to delay the delivery of the items we have in stock. However, we take on board your comments. Please note that you were not charged for your extra deliveries. BES take packaging and the environment very seriously which is why we operate and comply with certification to bsi ISO 14001 environmental management. Regards, BES

Posted 4 years ago

“Was really stuck for a check valve, found BES on internet search ordered part recieved item the very next day excellent service saved to my Fav list many thanks”

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Posted 4 years ago

“All ways good”

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Posted 4 years ago

BES.co.uk is rated 4.7 based on 7,689 reviews