BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.69

4.7 Rating 7,236 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,236 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything we needed was in stock, ordering simple and ready to collect in 30 minutes. All good, thanks”

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Posted 2 weeks ago

“excellent product range at very competitive prices. Prompt delivery, would recommend.”

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Posted 2 weeks ago

“Fourth time of using BES. Superb service each time. What more can I say. Thank you.”

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Posted 2 weeks ago

“Very impressed with service item delivered within less than 15 hours after ordering evening before. Well done BES”

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Posted 2 weeks ago

“Excellent service .Prompt delivery .Brilliant communication throughout .”

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Posted 2 weeks ago

“Very quick service from ordering to ipem being delivered”

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Posted 2 weeks ago

“I don’t buy much from BES but when I do or enquire about anything they are excellent in all ways. Greg.”

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Posted 2 weeks ago

“Good stock, good service, good products. What more can you want. Thanks & keep it up. 👍”

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Posted 2 weeks ago

“ordering anything from BES is great. The website can be a little tricky to find things but the ordering speed, reliability and products are great.”

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Posted 2 weeks ago

“Excellent”

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Posted 2 weeks ago

“Overnight delivery is what we needed and what BES delivered; the price was the best I could see and the quality was great”

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Posted 2 weeks ago

“Great service as normal”

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Posted 2 weeks ago

“Asked for Monday delivery after ordering on a Thursday It arrived 6-15pm Friday. Excellent product replacement Thank you”

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Posted 2 weeks ago

“So Quick and as I ordered the wrong part , got a refund and ordered the correct part . Very good thanks.”

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Posted 2 weeks ago

“Part great. Courier failed to deliver, BES, Dave sorted efficiently and valve was delivered next day. Excellent resolution.”

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Posted 2 weeks ago

“Quick delivery and friendly service.”

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Posted 2 weeks ago

“Over the years in the plumbing / heating business, I have ordered a lot from BES, it’s true some stock is better priced than other, but in general good price, and always turns up very quickly 👍”

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Posted 2 weeks ago

“Arrived quickly and well packaged”

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Posted 2 weeks ago

“I found there website easy to use and has a fast delivery service.”

BES.co.uk 5 star review on 28th January 2026

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Posted 2 weeks ago

“Outstanding service and delivery would definitely recommend this company deserve to do well you don’t get service like this in alot of places well done to all of your team 👏👏”

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Posted 2 weeks ago

BES.co.uk is rated 4.7 based on 7,236 reviews