BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.69

4.7 Rating 6,650 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,650 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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BES.co.uk 5 star review on 30th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have to say that I was very impressed by the service from BES. My utility cupboard door fitted perfectly and took 3mins to install. I ordered it late afternoon and I received it the next day. I recommended BES to my neighbour.”

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Posted 6 days ago

“Great website to navigate and very fast next day service. Thank you”

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Posted 6 days ago

“Great service and great quality ball float valves”

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Posted 6 days ago

“Always fantastic service, ordered 8pm parts on site 9Am”

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Posted 6 days ago

“Great range of products. Mostly good value. Brilliant delivery service, very fast.”

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Posted 6 days ago

“great service but had a problem with delivery DPD was a day late & left goods outside at another unit, had tp chase DPD to find out where my order had been delivered to”

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Posted 6 days ago

“Best service in the industry, no doubt.”

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Posted 6 days ago

“Great, just what I needed, quickly!”

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Posted 1 week ago

“Very fast service. Excellent product. I needed advice about fitting the meter door and immediately spoke to chap(not a robot) who was very knowledgeable. I would recommend this company as totally excellent”

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Posted 1 week ago

“Excellent service and on time delivery”

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Posted 1 week ago

“great delivery, super fast,on time, all good, thanks.”

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Posted 1 week ago

“Fast efficient service.”

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Posted 1 week ago

“Have ordered a few times now for work, quick service and the parts actually come as described unlike other places. Quick delivery. Can't fault it so far. Thanks”

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Posted 1 week ago

“V quick delivery.”

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Posted 1 week ago

“Delivery in less than 24 hrs. Great service, good prices & excellent quantity products as always, I’m very impressed.”

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Posted 1 week ago

“Nice water tank cover, good fit, helpful advice on line - thanks!”

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Posted 1 week ago

“Gas pipes ordered, correctly delivered within promised time. Great service, will use BES again.”

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Posted 1 week ago

“B&Q couldn't help me, neither could Screwfix, .. so went online and found B.E.S, they had the same one i was changing, Result...paid normal postage, couldn't believe it, it arrived AM next day...Another Result.. Well Done B.E.S.”

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Posted 1 week ago

“super quick delivery”

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Posted 1 week ago

“The Customer services from Sarah Bolton was amazing. Thank you.”

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Posted 1 week ago

BES.co.uk is rated 4.7 based on 6,650 reviews