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BES.co.uk Reviews

4.7 Rating 7,665 Reviews
93 %
of reviewers recommend BES.co.uk
4.7
Based on 7,665 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read BES.co.uk Reviews
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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous
Anonymous  // 01/01/2019
Good prices First class service.
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Posted 4 years ago
Good prices First class service.
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Posted 4 years ago
Great next day
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Posted 4 years ago
Yes made em happy good service
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Posted 4 years ago
Easy and right price
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Posted 4 years ago
Ordered my parts on line Monday 9th January 2022 to be delivered Wednesday 11th January 2022. Were delivered 2.00pm that day to Northern Ireland in good condition. Excellent service, excellent value for money, will definitely recommend and will definitely be back again for my plumbing parts. Regards David
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Posted 4 years ago
Good telephone help. Order placed in afternoon and processed the same day. Outstanding service and delivery to Shetland - arrived in 3 days!
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Posted 4 years ago
As always helpful, knowledgeable & reliable. All parts received next day. All good very happy.
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Posted 4 years ago
Excellent service Not used these for a long long time so glad I’ve found them again So easy to order and my stuff came next day with no extra cost
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Posted 4 years ago
This is so expensive
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Posted 4 years ago
Hi Rakesh Kumar, Thank you for your feedback. We are extremely competitive in the marketplace. However, as you have purchased more than one item from us please can you elaborate so that we can investigate your comment further. Regards, BES
Posted 4 years ago
I ordered I paid I received. If you review everything it starts to mean nothing.
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Posted 4 years ago
Hi Robert, Thank you for your feedback. We are glad you received your order. Reviews are very important to BES as we strive for excellent service with every order so that we can achieve a 5star review from all our customers. Regards, BES
Posted 4 years ago
I received my pump adaptor within 3 days of ordering thanks
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Posted 4 years ago
First class ordering and delivery not forgetting good value for money
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Posted 4 years ago
I have used BES for small bits and pieces over the years and they have been great. Their catalogue and their range of goods is very extensive and well presented. I used them for a range of waste pipe products recently, they had everything in stock and well priced. Their subsequent delivery was inexpensive and rapid. All in all highly recommended!
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Posted 4 years ago
Used BES a few times now and not only are they competitive but also prompt with their delivery service.
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Posted 4 years ago
No problems with the products or delivery time. However if you had used royal mail instead of a courier I wouldn't have paid import duty. Couriers can charge what they like & did. They basically doubled the price of the items I bought as import duty.
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Posted 4 years ago
I haven't received my order and I didn't receive notification of pending delivery?
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Posted 4 years ago
Thank you for your feedback Jo. We can see that you placed your order on 31st December requesting delivery on January 6th. Therefore your order will be dispatched from us tomorrow (5th). Regards, BES
Posted 4 years ago
Excellent service, as always. Thank you
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Posted 4 years ago
Unable to get parts locally, therefore had to pay carriage. Still cheaper than going to another town to try and source. Parts reasonably priced. Ordered Wednesday after Christmas Bank holiday and came Thursday morning, though email said it would be Friday. Fitted parts same day and another satisfied customer.
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Posted 4 years ago
Have used BES in the past for Central Heating parts and have found them to be extremely reliable with a good choice / price range. Delivery was spot on (able to specify delivery date). I have never had to return anything so can't comment on that side of customer service. I would have no hesitation in using BES again - highly recommended.
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Posted 4 years ago
BES.co.uk is rated 4.7 based on 7,665 reviews