BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 7,534 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 7,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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BES.co.uk 5 star review on 8th April 2026

Julian Clarke

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first BES order; website clear and user-friendly; item I was looking for was in stock, competitively priced and delivered by UPS within 24 hours. What more could you ask?”

Helpful Report

Posted 7 years ago

“Super quick delivery on products i was struggling to get anywhere else. I will definitely use again.”

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Posted 7 years ago

“Customer service of the tech team is discussing,Asked a question and was treated like a child and hung up on,You speak with tech when you don't know about an item so no need to act like we should know everything.”

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Posted 7 years ago

We apologise for this and a senior member of staff will be in contact with you via email or if you would like to speak to her please call in on 0121 322 6400 opt 1 and ask for Cathy Griffin. This is not our standard of customer service and will deal with it accordingly. Best wishes, BES.

Posted 7 years ago

“Very quick and efficient Many thanks”

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Posted 7 years ago

“Love my new Deva tap, excellent quality and thank you BES shipment was amazing received the next day.”

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Posted 7 years ago

“On the whole I am very impressed with B.E.S ,not only in regard to quality products but fast efficient delivery. I certainly wont be looking anywhere else from now on.”

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Posted 7 years ago

“Many Thanks BES, Items came promptly in good condition. I will recommend and use your company again.”

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Posted 7 years ago

“Goods arrived very promptly and with no hassle. Prices competitive though I paid to pay postage due to relative small purchase. Will certainly pass on the supplied catalogue to my son, a plumbing & central heating engineer.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Quick and cheap. Sadly on the 22mm compression fittings I ordered the olive size varies a lot. About 1/3rd fit perfectly, the other 2/3rd of my order are way too loose and have to be replaced... :(”

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Posted 7 years ago

Many thanks for your feedback. If you wish to discuss the product you purchased and the problem you are experiencing please call out Customer Services team on 0121 322 6400. Best wishes, BES.

Posted 7 years ago

“Ordered the wrong size part initially but got the order cancelled before shipping, sorted quickly and fully refunded. Ordered the correct parts and received them within two days. This was my first purchase from BES and can't fault the service, will be using again as they seem to have a lot of parts that are a bit harder to get hold of.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Prompt delivery, and product just as expected. Best for quality and competitive price”

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Posted 7 years ago

“The product has not been delivered yet!”

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Posted 7 years ago

Many thanks for your message. Apologies you have not as yet received your goods from UPS. I can see a couple of attempts have been made and your package is back out for delivery today. Any problems please call sales on 0121 322 6400.

Posted 7 years ago

“Accurate and quick, perfect as always! Thank You”

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Posted 7 years ago

“Excellent website and superfast delivery”

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Posted 7 years ago

“I have traded with your company on a fairly regular basis for seven/eight years and have found your service to be excellent and I will continue to trade with you”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Very good service, I have recommended to others already.”

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Posted 7 years ago

“Really fast delivery best prices and quality nothing more to ask for”

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Posted 7 years ago

BES.co.uk is rated 4.7 based on 7,534 reviews