Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 2,153 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,153 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 13th April 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a joy to be able to contact the online customer services and have your problem handled efficiently and without any fuss. i would certainly not hesitate purchasing again from Berry's excellent service”

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Posted 3 years ago

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Dear Roger, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Top quality jewellery and top quality service.”

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Posted 3 years ago

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Dear Christopher, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 3 years ago

“Berry’s provided an excellent service when I bought a new watch from them. Simon Oxby and team provided a first class experience from start to finish, giving expert advice and an extremely friendly and professional customer service. Their prices are highly competitive and they went the extra mile to get the watch delivered quickly. I highly recommend Berry’s and I’ll definitely be using them when I buy my next watch!”

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Posted 3 years ago

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Dear Alex, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Very helpful and efficient.Excellent service”

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Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 3 years ago

“Super helpful with product information and sizing.”

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Posted 3 years ago

$Read Berry\'s Jewellers Reviews$

Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 3 years ago

“Fabulous service. Needed to buy online and couldn't visit the store. Requested extra photos of someone actually wearing the necklace and they happily obliged. Beautiful necklace and excellent service.”

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Posted 3 years ago

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Dear Kate, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Absolutely delighted with the service I’ve received in the Newcastle store over the past couple of months. Visited in September looking for a Cartier Santos, spoke to Lee who was pleasant, knowledgeable and all-round brilliant. Was explained to me that the Santos is a rare and sought-after model at the minute and was informed I’d be alerted when one arrived. As promised, Lee got in touch as soon as one arrived this week. Again, service in store was great, both by Lee and all the other staff who made me glad I’d chose Berry’s over other retailers who had been nowhere near as helpful. So thrilled to have my watch and even though there is a very small problem with the box (these things happen), the staff have promised a resolution immediately and I look forward to seeing them again. Amazing service from a family company looking after our key workers! Thanks again to the staff, recommend 100%!”

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Posted 3 years ago

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Dear Rory, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 3 years ago

“Thank you Sally from Berry’s in Windsor for all your help and guidance in making a beautiful bespoke piece of jewellery for my wife’s 50th birthday. Great customer service from start to finish. We are so happy with the end result.”

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Posted 3 years ago

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Dear Mr Ascot, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 3 years ago

“I was extremely pleased with all the help and information given to me regarding my purchase and all the options available. Lindsay kept me informed at a very busy time of the year and was so helpful that I can highly recommend Berry’s and hope to be shopping there again soon. Very quick delivery and very competitive prices. A very happy and easy shopping experience, thank you all very much!”

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Posted 3 years ago

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Dear Amanda, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“Excellent service, only thing would be good to get the tracking code, I had to ring customer service”

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Posted 3 years ago

“I am really pleased with my purchase but the gloss wore off after 10 days when I found it had been reduced by 20% for Black Friday (an amount of £304) Very disappointed”

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Posted 3 years ago

“Friendly staff, great product !”

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Posted 3 years ago

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Dear Duncan, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“Vry prompt and helpful staff.”

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Posted 3 years ago

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Dear Peter, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Purchased Cartier Santos blue dial red WSSA0030. Beautiful watch and great customer service over live chat. Received the complimentary wolf winder soon after which is also a quality item. Andy”

Berry's Jewellers 5 star review on 20th November 2021

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Posted 3 years ago

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Dear Andy, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“My Wife and I called in Wed 17/11/21 and bought a Omega Watch. We were served by Holly who was so nice and helpful. The product was as you would expect for an Omega but it was a very pleasurable experience to be served by such a nice lady who answered all our questions and was genuinely interested in our requirements. Thanks Holly.”

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Posted 3 years ago

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Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 3 years ago

“Excellent service. Prompt response. Accurate and ear advise”

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Posted 3 years ago

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Dear Neil, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“It's like Christmas receiving a parcel from Berry's. Your purchases come beautifully giftwrapped. The parcel arrive s when they say it will and the jewellery is always perfect. Better than Santa !”

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Posted 3 years ago

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Dear Karen, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Unbelievable service from start to finish - and best price as well! Started with Danny on the web team, replying to my email within minutes (with the best price in out there!) and finishing with picking the watches up from Sally in the Windsor branch (showing the watches off and a complete overview of them). Communication was amazing with emails (and phone calls) at every step of the journey. I cannot recommend Berry's enough!!!”

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Posted 3 years ago

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Dear Lee, Thanks so much for your kind review, we're glad the items were well received.

Posted 3 years ago

“Great professional service when dealing with Lindsay in the Internet Sales Team. I would definitely recommend to friends.”

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Posted 3 years ago

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Dear Paul, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

“Berry's emailed me when the Cartier Must was in stock & I spoke with Georgina who made my purchase easy, fun and completely without any hassle! The watch arrived the next day and I am absolutely delighted with it! Wow! wow! Wow! And .... BIG thanks to Georgina!”

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Posted 3 years ago

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Dear Geraldine, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 3 years ago

Berry's Jewellers is rated 4.9 based on 2,153 reviews