Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 2,371 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Tell us how Berry's Jewellers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Berry's Jewellers 5 star review on 27th February 2026

185

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - went the extra mile to help”

Helpful Report

Posted 5 years ago

“The website was easy to use. My items arrived on time and were packed well. Overall a great shopping experience. I would recommend.”

Helpful Report

Posted 5 years ago

“Absolutely outstanding service. Purchased during lockdown when it wasn’t possible to visit the shops but the customer service team were excellent, contacted me to discuss the order and couldn’t have been more helpful!”

Helpful Report

Posted 5 years ago

“Very good friendly service. A pleasure to deal with.”

Helpful Report

Posted 5 years ago

“Excellent as always.”

Helpful Report

Posted 5 years ago

“Always a pleasant experience visiting the hull city store, Nick and all the ladies are super friendly & helpful. 10/10”

Helpful Report

Posted 5 years ago

“I found the watch I really wanted and it was available at multiple retailers, however mostly the suppliers had terrible reviews. Reading Berry’s reviews I assumed I would have very good service. I had read multiple positive reviews before purchasing and I was not disappointed with the service I received. I specified a delivery date which was agreed and the product arrived exactly as ordered. When I had queries I had polite and courteous service in a prompt fashion. Would certainly recommend and I will use again.”

Helpful Report

Posted 5 years ago

“Firstly, I should say that I am not one for writing reviews, but I feel that the level quality of service from first point of contact to aftersales justifies going over and above to provide other consumers with an honest view on what to expect. One thing that you will generally find with reviews is that unless someone had a particularly bad experience, nothing is said. The result is that the majority of the positive experiences go un-noticed (bear this in mind when reading other reviews). I contacted Berry's on a whim, resulting from both Goldsmith's and Watches of Switzerland failing to source the Cartier Santos Blue Dial (at the time it was difficult to source) that I had been looking for. I dealt with Sally at the Windsor branch, a charming lady with a warmth that would make any customer feel at ease. Sally located the watch at their Leeds branch and kindly offered to have it couriered down the next day. This allowed me to drive up and finish off the process in an alarmingly hassle free fashion, especially given the added pressure of the pandemic. Thank you to Sally and all at the Windsor Branch for assisting me to make my first large purchase in the watch world! All the best, Harvey”

Helpful Report

Posted 5 years ago

“Great service and extremely prompt delivery. Would certainly shop with you again.”

Helpful Report

Posted 5 years ago

“bought a beautiful breitling navitimer from berrys back in november. As i was unable to visit in store they answered all my queries and questions without hesitation (via email and telephone) and were very helpful and knowledgable. no problem was to big. watch arrived in pristine condition with all relevant paper work. will be purchasing from berrys again”

Helpful Report

Posted 5 years ago

“I ordered an IWC in January 2020. It arrived quickly and exactly as described; very happy with the item. About a year later I needed the email receipt for insurance purposes and couldn't find it. Berry's responded to my request for a copy extremely quickly - providing exactly what I required. Excellent service.”

Helpful Report

Posted 5 years ago

“Very good service and easy to order with fast delivery, what more to say except thank you”

Helpful Report

Posted 5 years ago

“Very easy process to change a Christmas present gone wrong. Nice and friendly staff.”

Helpful Report

Posted 5 years ago

“Great service and fast delivery!”

Helpful Report

Posted 5 years ago

“Excellent service Ordered an Item on-line and found staff excellent, with any issues resolved quickly , simple transaction and prompt delivery. Thankyou”

Helpful Report

Posted 5 years ago

“Very good. Got order before Christmas at short notice - but was meant to get a free jewelry box that didn't turn up.”

Helpful Report

Posted 5 years ago

“Berry’s have provided an excellent service as I bought my husband a watch for his Christmas . During these strange times everything was online and remote, however Berry’s ensured the transaction was safe and the gift was delivered in days beautifully wrapped. Thank you so much!”

Helpful Report

Posted 5 years ago

“Excellent service from Danny from the start to finish. I bought my Cartier watch on line and had quite a few questions, all which were answered immediately. Once I placed the order, I received my watch the next morning!”

Helpful Report

Posted 5 years ago

“Very happy with my Bretling watch. I was really well looked after by an excellent team in the Victoria quarter in Leeds. The staff were all lovely and made me feel I can relax and take my time to make a decision on which watch to purchase. Will shop here again.”

Helpful Report

Posted 5 years ago

“Very good variety of watches I bought a Cartier tank which arrived very quickly and very well packaged I also received a free gift which saved me buying my sister a present for Christmas many thanks for that.”

Helpful Report

Posted 5 years ago

Berry's Jewellers is rated 4.9 based on 2,371 reviews