Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.87

4.9 Rating 2,544 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,544 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

1132010512

Email:

customerservice@berrysjewellers.co.uk

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Tell us how Berry's Jewellers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Berry's Jewellers 5 star review on 16th August 2026

193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very expeditious service. Watch was well packed. Shipped to me in the US and received within 10 days. Will definitely buy from them again.”

Berry's Jewellers 5 star review on 4th May 2021

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Suresh, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 5 years ago

“I went to the Omega Boutique in Leeds and spoke at length with Chinda Jim. The advice, service and attention to detail was superb despite my very modest purchase. Fantastic to speak someone who really knows watches. I will definitely consider them for my next big purchase.”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 5 years ago

“Very good price and quick delivery”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear William, Thanks so much for your kind review, we're glad the items were well received.

Posted 5 years ago

“Fantastic service from Chinda in a relaxing atmosphere. Incredibly helpful and hugely knowledgeable about all the watch brands I was looking at. Most importantly no 'hard selling' techniques and very competitive price. I will definitely return when it comes to buying another watch”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Simon, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 5 years ago

“I recently purchased a Mont Blanc online as a birthday gift for my sister. Good selection and excellent value with a 10%discount. Easy to order with prompt delivery and well packaged. I hope she likes it!”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Roz, Thanks so much for your kind review, we're glad the items were well received.

Posted 5 years ago

“Excellent and thorough service from Chinda who has excelled in accommodating me on a very quick timescale. He always replied to my emails with great speed and couldn’t have done more.”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Bryn, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 5 years ago

“We visited Berry's No1 Stonegate in York yesterday. My husband has wanted an Omega watch for quite some time and has done a lot of research, looked through many shop windows but we have never actually tried any on. We received a really warm welcome from Michael and the team. Michael was very informative and really listened to my husbands desire in what he wanted in the Omega. Michael presented an array of options but at no point did we ever feel any peer pressure or obligation to commit to a purchase. The whole experience was fantastic, and speaking quite honestly, was an added reason why we chose to finally bite the bullet and buy the watch! We purchased the Omega Globemaster Annual Calendar, my husband is over the moon and we will definitely be returning customers of Berry's No1 York. Thank you again to Michael and the team for an outstanding customer experience.”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Stephanie, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 5 years ago

“Extremely happy with the service provided and a big thank you to Oliver Watson for all the help which he provided with patience and professionalism , I wish every company to have someone like Oliver ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Alex, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 5 years ago

“Bought a Cartier watch online with a great special deal, arrived via royal mail special delivery very quickly and with a personally signed note from the packer. Would but from again easily.”

Berry's Jewellers 5 star review on 30th April 2021

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Michael, Thanks so much for your kind review, we're glad the items were well received.

Posted 5 years ago

“Bought a new Breitling from Berry's, great friendly service, nothing was too much trouble for them all, what a great experience, would highly recommend a visit if you fancy a new watch *****”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Simon, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 5 years ago

“I recently bought a watch for my partners 30th birthday. I had very limited knowledge and was supported with exceptional customer service from the outset. All communication was via WhatsApp due to the shops being shut throughout the national lockdown and each time I contacted, I received swift replies with detailed and professional answers. My partner loves his watch and strap and I couldn't be happier with Berry's, and would recommend them to anyone who wants a professional, pleasant, simple, supportive and honest experience. Thank you so much for your help.”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Kelly, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 5 years ago

“Just bought a beautiful watch for a special birthday and was lucky enough to be served by Lee who went out of his way to ensure I chose the right one for me. Great customer service and an extra nice touch was the bottle of champagne he gave to celebrate the big birthday. Wish all shopping was like this!”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Lynn, Thanks very much for the 5 star review! We very much look forward to seeing you in store again soon.

Posted 5 years ago

“Very easy purchase with prompt delivery and great presentation. Online system gives confidence with higher value purchase when you can’t visit in person.”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Tim, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 5 years ago

“Excellent service. Extremely happy. Highly recommended and I will be back very soon.”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Stuart, Thanks so much for your kind review, we're glad the items were well received.

Posted 5 years ago

“Good advice on online chat. Very helpful in store also”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Sara, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 5 years ago

“Helpful staff, quick shipping, excellent packaging. All in all, very happy with my purchase!”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Gagan, Thanks so much for your kind review, we're glad the items were well received.

Posted 5 years ago

“Michael White was excellent from start to finish in my purchase of a Lange Saxonia moonphase. He secured me a brand new watch when he already had one in stock. Michael also travelled from York to Windsor to personally hand over the watch. He is a great ambassador for Berry’s and I am will certainly be using them again .”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Raj, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 5 years ago

“excellent service from Ollie start to finish - new watch purchased and delivered in immaclate condition, delivery packaging showed the extra care taken - no question to small would highly recommend -”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Barry, Thanks so much for your kind review, we're glad the items were well received.

Posted 5 years ago

“THRILLED WITH MY NEW WATCH AND CUSTOMER SERVICE INTERACTION...VERY RESPONSIVE. HIGHLY RECOMMENDED.”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Sharron, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 5 years ago

“Top class customer service from Lindsey at Leeds sorting my watch to be collected in store at Newcastle x Thanks to Nick for greeting me at the door telepathically knowing what my order was without asking. And Lee the watch manager. Thanks for the verbal interaction. Class 👏🏻👏🏻”

Helpful Report

Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Dear Rod, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 5 years ago

Berry's Jewellers is rated 4.9 based on 2,544 reviews