Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 2,155 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Tell us how Berry's Jewellers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Berry's Jewellers 5 star review on 13th April 2025

170

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 5 years ago

“I don't usually do reviews but i felt that i must give credit where credit is due. I finally plucked up the courage and bought my dream watch from Berry's in Feb 2020. The whole process was first class. I was made to feel appreciated and valued instead of just a number. My watch came promptly and was even gift wrapped, which, even though was a small detail, really made you feel special, a bit like you feel at Christmas!!. Unfortunately my Mrs tried to get the bracelet adjusted for me but the person doing it completely messed it up and lost two screws (not cheap) in the process. Embarrassingly i rang Berry's and explained the situation, thinking i would be scolded or patronised for doing something silly i was met with understanding and reassurance. I was advised to send it back to them and they would make it all better!. In just under two days it was returned to me with two new screws in situ. They even buffed out a couple of scratches where the person who failed miserably had scratched it. To my surprise all of that was carried out free of charge! Berry's even telephoned me and asked if the watch arrived safely and if i was happy with it. Now that is what I'm taking about!! The only reason i cannot shop at Berry's in the near future is because I'm now skint, so, as soon as my Bank Manager, sorry, i mean, as soon as my Mrs releases more funds i shall be back. On a side note, 10/10 for your website, it lifts my spirits when i am down in the mouth at work. It is my go to place to bring a bit of sunshine into my soul! I have even got work colleagues on it too. Shame you can't post videos on here because i made a little video the day i came home from being away in work and opened it all up. Thank you Berry's you're getting 10/10 I have attached pics of the watch and my Wolf watch winder which was free and was delivered as promised.”

Helpful Report

Posted 5 years ago

“Watch was perfect and delivery was super fast. Received it less than 24hours later.”

Helpful Report

Posted 5 years ago

“Purchased a Breguet Watch and the Customer Service I received was outstanding. This is a company that makes you feel appreciated as a customer which is rare nowadays. I purchased the item on line and I required the strap adjusting. Jessica from the On Line Team organised this seamlessly with brilliant customer follow up. I cannot recommend this company enough and the most impressive thing is that Berry's Company Culture is one of customer acknowledgement and the ability to listen and this comes through on their front line staff.”

Helpful Report

Posted 5 years ago

“Very Prompt and helpful communication via email regarding order. On arrival the item was beautifully packaged and delivery was as stated. First class service. Thank you”

Helpful Report

Posted 5 years ago

“Great service, next day recorded delivery. Very happy to recommended and use again.”

Helpful Report

Posted 5 years ago

“My jewellery was delivered on time. Very nicely wrapped and exquisitely presented. Very satisfied customer and will purchase again.”

Helpful Report

Posted 5 years ago

“First class customer service.”

Helpful Report

Posted 5 years ago

“Very very pleased with my purchase and prompt next day delivery..will most definitely recommend you.”

Helpful Report

Posted 5 years ago

“I purchased an Omega watch over the website. It arrived very quickly and in perfect condition. Very pleased with the product and service.”

Helpful Report

Posted 5 years ago

“Would definitely use berry’s again in the near future very helpful staff and fast delivery 10/10 thank you 😊”

Helpful Report

Posted 5 years ago

“I found my perfect wedding set at Berry’s in Nottingham. The staff were all really friendly and helpful. Would definitely recommend Berry’s to anyone!!”

Helpful Report

Posted 5 years ago

“Very quick efficient service. Thankyou!”

Helpful Report

Posted 5 years ago

“Very easy to order, delivery super quick and the gift wrapping was gorgeous, my son was over the moon with his 18th Birthday present”

Helpful Report

Posted 5 years ago

“I am very happy with service from berry ,and I love my watch.”

Helpful Report

Posted 5 years ago

“Brilliant 👍”

Helpful Report

Posted 5 years ago

“Great price for new watch and fast delivery and ability to negotiate! Wish I were local to them”

Helpful Report

Posted 5 years ago

“Your service was first class, but unfortunately the earrings were not suitable as they were too small. I must say that on the website the photo made them look much bigger.”

Helpful Report

Posted 5 years ago

“All Good,recommended!”

Helpful Report

Posted 5 years ago

“Excellent seller. The item I ordered arrived very quickly and as described. Highly recommended.”

Helpful Report

Posted 5 years ago

Berry's Jewellers is rated 4.9 based on 2,155 reviews