Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 2,171 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,171 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 13th April 2025

170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service , this is the third watch I have purchased from Berry’s.”

Helpful Report

Posted 6 years ago

“I am overseas at the moment and I bought the watch online for my wife. The Omega I chose was on offer and I think represented very good value. From placing the order through to delivery went smoothly - no dramas. My wife was delighted with the watch. I will definitely consider buying from Berry's again.”

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Posted 6 years ago

“Communication was good from order confirmation to dispatched. Product was as described and arrived promptly and well packaged.”

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Posted 6 years ago

“Your returns advice was good as response was quick and refund prompt. Disappointed that the cuff bracelet was so small though but was of excellent quality.”

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Posted 6 years ago

“Excellent packaging, item is as described and delivered next day. Excellent service.”

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Posted 6 years ago

“Excellent service. The necklace was exactly how described and beautifully gift wrapped. Definitely use them again and have no problem recommending them.”

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Posted 6 years ago

“Purchased a watch for my husband. Customer service was excellent. Was made to feel very comfortable and welcome, which is important to me as many high end jewellers can make you feel uncomfortable. Very pleased with watch and service.”

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Posted 6 years ago

“Great service, staff were really helpful! Would definitely recommend”

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Posted 6 years ago

“Spoke to Lee in the Newcastle store today, even with a busy shop Lee took time to discuss watch options a share his extensive knowledge on the Patek Philippe brand. I left my details with Lee as my dream watch is not readily available but after today the desire to own and purchase from Berrys has increased ten fold. Thanks for your time Lee and fingers crossed you are able to help me realise a dream and supply the watch we discussed.”

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Posted 6 years ago

“Windsor Branch - Amazing customer service, selection of watches and knowledge. Most important was that the people I met were not at all pushy and so eager to help. After looking for an automatic watch and coming back to the shop time and time again for over a year I bought it at the Windsor branch where the selection of Jaeger, Patel, IWC, Omega and more was very impressive. In all that time they were eager to help me try all the watches I was thinking of. They were never unhappy to see me and at the end they were competitive on price. Will buy all my watches there!!!”

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Posted 6 years ago

“David, Nick, Lee and Gemma @ Newcastle branch have been nothing short of exceptional since I first got in touch with them about sourcing my dream Patek Philippe in 2017. They have kept in touch and invited me to exclusive events and low and behold delivered my watch, vaccum sealed on the 20/06/2019. They kept the store open for me way past closing time and provided a really good service when other PP ADs would not even place me on their waiting lists. The service was exceptional, I was given free gifts along with my purchase both for me and my family and the whole experience of buying such as exclusive watch was surreal. The watch was sized by Lee and Nick kindly explained how it is set as well as running through the deep history of the watch and brand. Thanks to Gemma for getting the paper work filled out and David who was on holiday but no doubt played his part in getting it for me. Literally cannot thank them enough for the lengths they have gone through, the gifts were just a nice touch. You really have to see it to believe it. Thanks guys.”

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Posted 6 years ago

“Had my engagement and wedding ring remade (due to the size of my finger increasing over the years). Very emotional process but Gemma was so kind and patient. Over the moon with the final result, the customer service throughout was amazing, they are all about the customer and trying to accommodate your needs as much as possible. Staff always very polite and happy when I needed to visit the shop in Newcastle. Would not hesitate to recommend this jewellers. :-)”

Berry's Jewellers 5 star review on 18th June 2019

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Posted 6 years ago

“great service , had an issue with my purchase witch was quickly remedied by Danny , very helpful and very professional .”

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Posted 6 years ago

“Bought a tissot watch from them. Entire process was smooth and quick. Communication was great and let me know when the item would be delivered. Will use again”

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Posted 6 years ago

“Wonderful service , will definitely be using you for all my Jensen. Thank you”

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Posted 6 years ago

“I had to wait until I gave this bracelet as a present to my daughter before I could review. She absolutely loves it and was really impressed by the gift wrapping (so pretty). As for the service you provided, I found the transaction really easy. The site was easy to follow and the item was just like the picture. Thank you. I would definitely use Berry's again!”

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Posted 6 years ago

“My wife has just opened her 30th wedding anniversary purchased from berry’s And she was over the moon many thanks for a wonderful product”

Berry's Jewellers 5 star review on 10th June 2019

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Posted 6 years ago

“Brilliant item , super fast delivery! Really pleased thanks”

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Posted 6 years ago

“I ordered a necklace for my wife birthday.It arrived the next day. Wonderful service.”

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Posted 6 years ago

“Exactly as described.”

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Posted 6 years ago

Berry's Jewellers is rated 4.9 based on 2,171 reviews