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Berry's Jewellers Reviews

4.9 Rating 2,171 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,171 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Easy to use web site. Quick delivery. Highly recommended
Helpful Report
Posted 5 years ago
Berry's offer the kind of professional and personal service that seems to be a rarity. Only wish I'd discovered this fantastic place long ago. I left my Longines watch for a battery replacement and it was returned to me by special delivery looking like a new watch. I am delighted and will be back.
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Posted 5 years ago
Bought a Marco Bicego necklace 12 months ago from the Nottingham branch. Looking for the matching bracelet came across one on Berry's website. Many thanks ... excellent and helpful service both online and in store. Highly recommended
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Posted 5 years ago
Excellent service, even better product (Bremont Broadsword). If my wife ever lets me buy another watch Berry’s will be my first point of contact.
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Posted 5 years ago
Brilliant customer service ..did exchange with no questions asked .. and even ordered earrings in as they never had them in stock .. very good ..👍👍
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Posted 5 years ago
Thank you.
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Posted 5 years ago
Good Morning I wanted to write a review on your business based on the outstanding customer service I have received from Nick at your Newcastle store. I celebrate my 40th birthday in September & my mam wanted to purchase me a watch after looking around many retailers and not even been entertained as a customer I took the decision to visit your store in Newcastle and I met Nick who was my adviser. I work in motor retail and a real key point to any ones success is communication and you want to feel your dealing with an expert or at least some one who knows what there doing. Nick for me is a perfect example of how retailing should be, Nicks knowledge around your products is second to none also Nicks communication levels make him an asset to your company, Nick kept me in the loop every step of the way from my order to delivery even if there was no news Nick would call me to say no news but keeping you in the loop. To say i'm impressed with both Berry's and nick is an understatement absoulutley top class service in every way. Thank you for making the occasion not only very special but also you have created a memory that will last me forever and a fan for life
Berry's Jewellers 5 star review on 9th August 2019
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Posted 5 years ago
Bought and IWC from the Newcastle branch. Thanks to Lee for getting me the combination of face colour and strap colour that I was after that put the deal go through.
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Posted 5 years ago
I am very happy with the service received today at your store in Newcastle upon Tyne. The service was very courteous and unhurried and Mr. Davis, who attend to my needs took great pains to ensure I had time to make my choice and make the right selection. My watch was under £200 yet Mr. Davis took as much trouble as if it were £10000. I felt very well served and satisfied with all aspects of the service. Thank you and well done
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Posted 5 years ago
Highly recommend as Berry’s team are second to none with customer service, a true pleasure as everyone goes out of there way to ensure you experience first class service. A true shopping experience in this day and age is unique, would recommend you visit the store direct as this is where they excel
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Posted 5 years ago
Very good overall service,very polite and very fast
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Posted 5 years ago
Excellent service from Berry’s. A new Breitling Avenger 2 (right in winder) joins some of my other watches; including a Hamilton, Omega, Seiko, G-Shock, Armani and Alpina.
Berry's Jewellers 5 star review on 23rd July 2019
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Posted 6 years ago
Excellent customer service, very happy repeat customer!
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Posted 6 years ago
Very pleased !lots of tempting choices !:)
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Posted 6 years ago
I purchased a Gucci G Frame ladies' watch; it's a beautiful item, very stylish. Well done to the staff at Berry's- they were delightful to talk to, kept me informed of progress and I would be happy to recommend them to do business with
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Posted 6 years ago
Beautiful jewellery with quick delivery.
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Posted 6 years ago
Again, excellent service and fast delivery. Thank you.
Berry's Jewellers 5 star review on 11th July 2019
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Posted 6 years ago
I purchased a watch online and Miss Linda and Miss Jess were so helpful. I had a great experience with this company.
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Posted 6 years ago
My daughter loves her jewellery many thanks for the prompt delivery just in time for her birthday 😊
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Posted 6 years ago
I purchased a watch online and the watch was a little tight, I popped through to the Newcastle store where they didn’t hesitate to help, such lovely people especially the manager Lee, they went out of there way to engage in a conversation with me and spent he’s time explaining about the product, would highly recomend them, if I was to buy anything again I would pay them a visit but sure
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Posted 6 years ago
Berry's Jewellers is rated 4.9 based on 2,171 reviews