Berry's Jewellers Reviews

4.9 Rating 1,836 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 1,836 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 21st April 2024
A Brotherton
Berry's Jewellers 5 star review on 6th April 2024
S Hall
Berry's Jewellers 5 star review on 6th April 2024
S Hall
Berry's Jewellers 5 star review on 3rd April 2024
K Anastasova
Berry's Jewellers 5 star review on 16th March 2024
K Sriklung
Berry's Jewellers 5 star review on 11th February 2024
A
Berry's Jewellers 5 star review on 13th December 2023
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137
Anonymous
Anonymous  // 01/01/2019
Royal Mail sent first class delivery which means somebody had to sign for my delivery. Instead, it was just dumped in my porch. Royal Mail refused to take any accountability. Totally unacceptable
Helpful Report
Posted 4 months ago
Excellent jewellers
Helpful Report
Posted 4 months ago
FANTASTIC SERVICE! Ordered on a Friday, delivered on Saturday! How good is that!? Highly recommended, definitely use again.
Helpful Report
Posted 4 months ago
I have had a great experience shopping with Berry's Jewellers. I have to admit that as a client I was a difficult one and went back and forth. Despite that Berry's Jewellers were still there to help and by me through out the whole shopping process. It felt as if I were dealing with a local shop, that I could always find a way to resolve any issue. I want to say a big Thank you for the whole team for making extra arrangements that made me feel very reassuring. I have a full trust in this shop and that it's worth doing business with, so I will always have them on top of my list. Definitely recommend shopping with them!
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Posted 4 months ago
Nice people to deal with and my product was delivered as promised.
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Posted 4 months ago
Ordered a Tissot automatic watch online for Christmas in the black Friday sale. After the initial confirmation email I was emailed again and told that unfortunately the price was wrong and they would not be able to fulfill the order and gave me a refund. Not happy if they made the mistake they should honour it, surly a company that makes 10's or 100's of thousands a year can afford to honour a few hundred quid mistake but oh well. Big downer for Christmas though.
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Posted 4 months ago
Just great service from the kick-off. Danny's a credit to the business. Top-drawer, impecable customer service. Will be back and I'll be recommending Berry's to everyone!
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Posted 4 months ago
Was let down by Watchfinder after taking my deposit for 3 weeks and 2 days before requiring the watch was let down . Berry’s was the go to Cartier dealer and as promised watch was with me before 11am the next day. So glad I opted for a new model and found Berry’s ( 10/10 and will use again )
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Posted 4 months ago
Very good product bought and good value for money.
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Posted 4 months ago
Great service, special meeting to Elliot.
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Posted 4 months ago
Excellent service
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Posted 5 months ago
Good communication & fast delivery. Second time I have bought from them.
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Posted 5 months ago
Very happy with the service provided.
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Posted 5 months ago
Very helpful and knowledgeable staff, nothing was too much trouble and my new watch arrived promptly and suitably packaged
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Posted 5 months ago
Cannot fault customer service - i bought 2 expensive watches- speedy secure delivery, one required return and refund as not suitable for recipient / hassle free quick refund. Would definitely use again- were able to source item that main distributor could not.
Helpful Report
Posted 5 months ago
Great fast service via online and post. Needed small strap adjustment walked in to local branch and very happy to sort it out for me straight away. Also recieved a free watch winder, was expecting cheap and nasty one but a Wolf winder turned up. Very very pleased.
Helpful Report
Posted 5 months ago
Excellent fast service, next day delivery even though ordered midday on a Friday. Slight issue with missing spare strap, emailed customer services on Saturday, got ones straight back and replacement strap sorted straight away. Excellent service from Linda who took care of the issue.
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Posted 5 months ago
I bought two watches from Berry's through their online service during the past year. They deliver promptly and safely. They reply promptly to any questions. Happy customer
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Posted 5 months ago
Excellent service, extremely quick delivery, and such a beautiful watch. I couldn’t be happier. Thank you, Berry’s.
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Posted 5 months ago
Couldn’t have been more helpful when placing my order
Helpful Report
Posted 7 months ago
Berry's Jewellers is rated 4.9 based on 1,836 reviews