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Berry's Jewellers Reviews

4.9 Rating 2,490 Reviews
97 %
of reviewers recommend Berry's Jewellers
Company Reviews Product Reviews
1,738
 Metrics Info
4.9
Based on 2,490 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

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A C
Unverified Reviewer
“Superb customer service - we bought my fiancees engagement ring and wedding band at Berry’s. Will was so knowledgeable and the wider team put us at ease. Don’t plan on doing this again but woukd highly recommend Berry’s above urs competitors in Newcastle to get your rings for your special day.”
Helpful Report
Posted 4 months ago
R George
Verified Buyer
“Superb after sales support in helping me swap my strap to the right size. Thank you, Danny!”
Helpful Report
Posted 4 months ago
K Marshall
Verified Buyer
“As always, Berry’s come up trumps. Ordering and dispatch took a couple of hours and delivery was as promised. So efficient and reliable.”
Helpful Report
Posted 4 months ago
E Jordan Smith
Verified Buyer
“Great price, fast delivery, quality silver gucci necklace, well packaged. What's not to like?”
Helpful Report
Posted 4 months ago
W Guest
Verified Buyer
“Great customer service. Product arrived on time. My return timeframe was extended with no hesitation as this was/is a gift. Highly recommend.”
Helpful Report
Posted 4 months ago
J Hynes
Verified Buyer
“Very good surroundings well lit and very friendly helpful and well informed kind and Very approachable to help and put your ease in every way you can ask anything and they always have the answers explain very easy clearly and friendly always make you feel I want to come back”
Helpful Report
Posted 4 months ago
R Cornelius
Verified Buyer
“Easy to place the order and arrived quickly.”
Helpful Report
Posted 4 months ago
C KAYE
Verified Buyer
“Polite Very efficient Nothing was to much trouble to sort out”
Helpful Report
Posted 4 months ago
S
Verified Reviewer
“Great customer service from Berrys. Big shout out to Danny in sales for all his help and the Windsor Branch from making it a special experience.”
Helpful Report
Posted 4 months ago
P Edwards
Verified Reviewer
“Berry's sent my father's 1967 Constellation for servicing back to Omega. On collection I couldn't believe it, nearly 60 years old and it came back almost like new, quite superb. Excellent and helpful staff, I was so impressed, I treated myself to a new Seamaster! Can't recommend them enough.”
Helpful Report
Posted 4 months ago
A
Verified Reviewer
“I would recommend Berry's to all my friends and family. Their service and professionalism is exceptional - always available to answer queries and their turnaround time from placing an order to delivery is phenomenal! Thank you once again Danny and team!”
Helpful Report
Posted 4 months ago
L Mall
Verified Buyer
“Very good I really appreciate your company”
Helpful Report
Posted 4 months ago
P Remus
Verified Buyer
“I bought a Cartier Mini for my wife’s birthday. After she tried it on, we realised the size was a bit small on the wrist and decided to exchange it for the Small size instead. Danny was extremely helpful, giving us good advice and assisting with arranging the exchange and return of the Mini in store. However, our initial experience at the Windsor branch when purchasing the watches was very disappointing. During that visit I also purchased a Cartier Santos for myself, but the way my wife and I were treated by some of the staff left a bitter taste. We felt judged and somewhat discriminated against, which is not what you expect when buying luxury items and at your first experience as such. I very rarely leave negative reviews, even when something goes wrong, but on this occasion I felt it was necessary to share the experience. Danny, on the other hand who I talked to on the chat was very kind and helpful, and we truly appreciated his assistance. Previously we had visited the Cartier boutique on Oxford Street at a different retailer and the experience there was completely different. Even though we didn’t buy anything at the time and were only trying watches, we felt welcomed and were not scrutinised in the same way. In hindsight, I wish I had made the purchase there. The only reason I didn’t was because I was concerned about travelling through central London with expensive watches in my bag.”
Helpful Report
Posted 4 months ago
S Skinkis
Verified Buyer
“Brilliant Thanks ⭐️⭐️⭐️⭐️⭐️”
Helpful Report
Posted 4 months ago
A Flockhart
Verified Buyer
“Bought a watch online, the sales associate was excellent and the whole process was very professional”
Berry's Jewellers 5 star review on 7th March 2026
Helpful Report
Posted 5 months ago
S Baxter
Verified Buyer
“Very fast service and a lovely watch, nicely presented”
Helpful Report
Posted 5 months ago
J Smith
Verified Buyer
“Great service from Jess at Berry's online. Love my rose gold FOPE bracelet. Received tracking and secure prompt delivery. All well packaged. Well recommended.”
Helpful Report
Posted 5 months ago
A Pett
Verified Buyer
“Very swift delivery of the goods and the quality of the merchandise was top notch!”
Helpful Report
Posted 5 months ago
S Dickson
Verified Buyer
“Lovely experience. Love the brand of jewellery purchased. Saw the earrings on Berrys website. Very easy to order. Arrived very quickly at local branch. Packaged in a lovely way and Andrew made the collection a very pleasant one.”
Helpful Report
Posted 5 months ago
J Baldwin
Verified Buyer
“I ordered a bracelet online as I couldn't decide in the Leeds store, although the assistant was very helpful. The on line service was excellent. The bracelet was well presented in a gift box and well packaged for delivery, which was free.”
Helpful Report
Posted 5 months ago
Berry's Jewellers is rated 4.9 based on 2,490 reviews
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