Berry's Reviews

4.86 Rating 1,187 Reviews
97 %
of reviewers recommend Berry's
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.94 out of 5
Read Berry\'s Reviews

About Berry's:

Berry's has been a family run jewellers for over 110 years. During this time it has opened boutiques in Leeds, Hull, Newcastle, Nottingham, York & Windsor.

If you are looking for a totally unique piece of jewellery, why not try our jewellery design service. Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemmological appraisal as part of our comprehensive range of jewellery and watch services.

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62 Albion Street, United Kingdom

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Top draw service will use again
Posted 2 months ago
Excellent service. I ordered some earrings & they arrived the following day. I have also been an in store customer (York) & am very impressed with the service I’ve received & would highly recommend Berry’s.
Posted 2 months ago
Excellent service thank you!
Posted 2 months ago
Really pleased with all aspects of the service, good chat facility that arranged my watch fitting. Good delivery time via Royal Mail. 5 star review !!
Posted 2 months ago
Timely and professional service, greatly appreciated.
Posted 2 months ago
Amazing and super fast. Emailed them to see if a hard to find watch was available. Next day got an email saying no thinking i would never hear from the again. The following day got a email saying they got new stock in, bought it online and was in my hands within 24 hours of delivery. Amazing!
Posted 2 months ago
Customer service second to none. Highly recommend
Posted 2 months ago
I purchased a new watch from Berry’s after getting a notification that Tudor had joined their impressive list of brands. I previously purchased TAG and Omega from these guys and had just the best customer service I could hope for. Yet again, they delivered in spades and I got the new Tudor Black Bay Navy blue within a few days of ordering it, with superb communication. Packaging as per usual was delightful and classy. People buy from people in my opinion, so loyalty follows hand in hand. Thank you for another great experience.
Posted 2 months ago
Love my new Tudor but still waiting on my watch winder over 2 weeks on!?
Posted 2 months ago
Excellent service from start to finish. Really friendly and helpful team, especially Danny. My Omega Seamaster turned up quickly and well packaged with the additional Berry wrapping. Would highly recommend to anyone
Posted 2 months ago
Very efficient, very helpful and nice people to do business with!
Posted 2 months ago
Excellent web site and service. I always buy from the shop usually as I like the personal and always helpful service and to support a Leeds company. It ms great to see that service is as good in lockdown via the web.
Posted 2 months ago
Fast delivery lovely product
Posted 2 months ago
Great price, fast service and lovely earrings
Posted 2 months ago
Quick delivery, quality gift packaging - would definitely shop here again !
Posted 2 months ago
Excellent service. Wouldn't shop anywhere else
Posted 2 months ago
I received Exceptional Customer Service from the wonderful Lindsay Buckley she went above and beyond for me. Such a fantastic lady, i would use this fab site again as Lindsay is so kind and Exceptional.
Posted 2 months ago
In my quest for some discontinued Georg Jensen earrings I confirmed via the chat feature on the Berry’s website that they actually had them in stock (not the experience I had with previous jeweller). The earrings arrived promptly within a few days of the order and to add to this experience, I also received a free gift. A really great service and I’m very happy to have the earrings which I’ve wanted for some time. Thank you Berry’s.
Posted 2 months ago
Have purchased from berry’s a few times both online and in store and had repairs done Service is good But seem to forget to send the free gift Had to remind them this time and never got the one before Bit disappointed by this
Posted 2 months ago
The online service of Berry's was excellent. I was confident of purchasing a Hublot watch through Berry's website as they have many years of experience and a valued reputation. I would not have trusted using many other websites for such a purpose.
Posted 2 months ago
Berry's is rated 4.86 based on 1,187 reviews