“I just had to leave BBQ World some positive feedback. It's not often I'm blown away by great customer service, but BBQ World have done just that. I wanted a behemoth of a BBQ but needed it within a couple of days. I phones BBQ World who gave me enough confidence that they could do it. Well less than 24 hours later the BBQ is here with me ready to build. It was delivered on a pallet it was go big and still they managed to get it to deepest darkest West Wales in a day. For interest I got the Pit Boss Memphis Ultimate Combo Gas, charcoal and smoker all in one. Very, very please...now to build it. We're gonna need a bigger patio :-)”
“When I placed the order there was an option to have it delivered to a place of my choice.
I asked for it to be placed behind a large pot by the front door.
This is a secure place as it cannot be seen from anywhere unless you are actually at the door and has been used many times for deliveries.
But the delivery people leave me a card, no explanation, then I have to go to a pickup point.
If my option for delivery is no good why not say so.
The rest of the service from BBQ world was great.
Regards
Ian”
“Ordered a Weber Spirit II. Online was nice and simple and plenty of updates on delivery with a call from a local haulier to book in the delivery. All boxed and palletised on arrival.”
