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BBQ World Reviews

4.8 Rating 4,472 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,472 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BBQ World Reviews

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Excellent service in all respects
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Posted 3 years ago
Received item quickly and in great condition. Much cheaper then other outlets for same item. Have since purchased another item.
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Posted 3 years ago
Duplicate order charged and received. When I contacted for a return I was told it was my problem, they could not have made a mistake and it needs to be returned at my cost.
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Posted 3 years ago
So in love with this item … it’s huge .. fantastic quality .. just what we wanted .. thank you bbq world ❤️
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Posted 3 years ago
We actually visited the store in Clitheroe as we live relatively close by and found the staff to be exceptionally helpful. All the Weber bbq's were on display and we were given lots of useful information to help us choose which one was best for us. Then came the issue of delivery. The store staff were brilliant as they tried to help us find a way of getting into the car. When we finally decided it would need to be delivered, this was organised without a fuss. All the staff were brilliant but I would like to single out Dorina who helped us from start to finish. Definitely a 5-star experience.
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Posted 3 years ago
Item delivered on time. No issues and assembled and am using BBQ already - well done BBQ world, will definitely use you again
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Posted 3 years ago
Very good service
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Posted 3 years ago
Same as always not enough on the shop floor customer support
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Posted 3 years ago
Excellent service, super fast delivery
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Posted 3 years ago
Such quick delivery!
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Posted 3 years ago
Quick prompt delivery.
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Posted 3 years ago
Everything went very smoothly.The order arrived in good time as arranged. Well pleased with a great BBQ at a competitive price.
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Posted 3 years ago
Great service. Item arrived in less than 24hrs!! I believe that Weber could have made the cover another 6inches longer also the velcro is of poor quality.
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Posted 3 years ago
Ordered, paid, got what I asked for...
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Posted 3 years ago
The BBQ was delivered on time and I'm very pleased with the product
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Posted 3 years ago
Excellent thank you
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Posted 3 years ago
Really fast delivery and i'm delighted with the BBQ
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Posted 3 years ago
I ordered a Weber bbq cover which came within a few days and I am satisfied with it, much better than the plastic covers I had before.
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Posted 3 years ago
I bought a Weber Master Class bbq from BBQ world, and was disappointed, to find the bottom of the bowl was scraped, to the metal. Although it was a relatively small scrape, one of the reasons I bought a Weber was that I understood that high quality parts were used. In particular the fact that the bbq has an enamel coated bowl. I emailed BBQ World, and they replied the same day. They also said that a replacement bowl would be sent, and that I could use the bbq in the meantime. A few days later I got an email direct from Weber, saying a new bowl would be dispatched, in the next 10-15 days. Not something I would normally say, but I would give BBQ World 6 stars, if I could. Absolutely astounding customer service. It is always slightly daunting buying on line from a company you have never used before, but I definitely recommend them. Also impressed with Weber, as no quibbling g over the faulty bbq.
BBQ World 5 star review on 3rd May 2022
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Posted 3 years ago
Great charcoal chimney, extremely fast delivery and was also the cheapest on the net! restored my faith in internet shopping
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Posted 3 years ago
BBQ World is rated 4.8 based on 4,472 reviews