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BBQLAND Reviews

4.8 Rating 4,317 Reviews
96 %
of reviewers recommend BBQLAND
4.8
Based on 4,317 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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BBQLAND 5 star review on 13th June 2025
Anthony E
BBQLAND 5 star review on 13th June 2025
Anthony E
BBQLAND 5 star review on 13th June 2025
Anthony E
BBQLAND 5 star review on 13th June 2025
Philip K
BBQLAND 5 star review on 13th June 2025
Alan S
BBQLAND 5 star review on 15th May 2025
Rob B
BBQLAND 5 star review on 15th May 2025
Rob B
350
Anonymous
Anonymous  // 01/01/2019
very pleased with the product
Helpful Report
Posted 5 years ago
Products good and the delivery prompt. Marked down as the payment system was a little difficult and took many attempts, nearly lost the sale due to it Bryan
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Posted 5 years ago
Prompt delivery of order. All good.
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Posted 5 years ago
excellent internet service
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Posted 5 years ago
Quick and easy to use site. Prompt delivery
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Posted 5 years ago
Good price. Quick delivery.
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Posted 5 years ago
Pleased with my BBQ and the delivery was very quick!
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Posted 5 years ago
Having followed the instructions and watching Tintenter’s videos I got to the final part of installing the drip tray; it wouldn’t fit. How could I have not assembled it correctly? No matter, the pork steaks with which I was going to christen the BBQ would have to wait another day. This morning I partially disassembled the unit and removed the drip tray runners thinking I had installed them incorrectly but no, L and R matched correctly. After considerable frustration I concluded the runners were incorrectly labelled. I phoned Cadac but the lady with whom I spoke was not aware of this problem; surely I can not be the only one? Everything now works apart from the fact that the wire tray stops the rotisserie turning which seems an elementary design fault. I bought the BBQ following success with the Safari Chef 2 in our motor home and although it seems a good unit I’m disappointed by the above which would prevent my giving it 5 stars.
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Posted 5 years ago
Were very happy with the cedar 50 city chef and the overall experience of service. Would definitely recommend this company
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Posted 5 years ago
Great service.
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Posted 5 years ago
Very clear info on the website. Items came packaged well. Items arrived within the time frame specified by BBQ Land. Would have been 5 stars however there was no dispatch email to tell me my item had been sent and when I tried to ring for some clarification (due to Covid 19) there was no answer. I know they were all probably at home staying safe and I applaud that whole heartedly, just would have been nice for the dispatch email to have been sent. Still, it arrived when it should and I will be using them again and would highly recommend.
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Posted 5 years ago
Good quality product and really fast delivery. I have since found the same product, cheaper locally, however in an hour of need; BBQ Land was there
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Posted 5 years ago
Received on time, and in good condition,
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Posted 5 years ago
Havent yet used the firepit thats why i rated 4 star but it is very good quality and quite heavy.nice and neat so doesnt take up too much room. Also the delivery was earlier than expected
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Posted 5 years ago
Order no: 199873 The xxl chargrill outlaw got delivered with damaged front wooden shelf I had sent the pictures to your sales email ID. Please can you send replacement
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Posted 5 years ago
Very quick and efficient service. There was however no email saying it had been despatched....good job we were stuck indoors..as it arrived a day earlier than the website indicated when we ordered. Sorry just seen an email that had gone to the Spam box.
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Posted 5 years ago
We bought the 40cm cast iron fire bowl. It’s very sturdy and fitting together ok - defiantly needed 2 people as advised. The iron is painted with black and then a gold paint which is a bit tasteless. Would have been happy with just black but I am sure it will tarnish quickly! generally very happy with the purchase and nicely designed grill and tool for removing the grill for topping up the fuel.
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Posted 5 years ago
Great product range and next day delivery. No complaints and will be returning for consumables in the future. Thanks.
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Posted 5 years ago
Good service, delivered as described.
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Posted 5 years ago
Very fast delivery 🙂
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Posted 5 years ago
BBQLAND is rated 4.8 based on 4,317 reviews