BBQLAND Reviews

Name: BBQLAND
Address: Unit 1 Priory Farm Priory Lane Little Wymondley, Hitchin
Rating: 4.84

4.8 Rating 3,840 Reviews

97 %

of reviewers recommend BBQLAND

4.8

Based on 3,840 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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289

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with my BBQ and the delivery was very quick!”

Helpful Report

Posted 3 years ago

“Having followed the instructions and watching Tintenter’s videos I got to the final part of installing the drip tray; it wouldn’t fit. How could I have not assembled it correctly? No matter, the pork steaks with which I was going to christen the BBQ would have to wait another day. This morning I partially disassembled the unit and removed the drip tray runners thinking I had installed them incorrectly but no, L and R matched correctly. After considerable frustration I concluded the runners were incorrectly labelled. I phoned Cadac but the lady with whom I spoke was not aware of this problem; surely I can not be the only one? Everything now works apart from the fact that the wire tray stops the rotisserie turning which seems an elementary design fault. I bought the BBQ following success with the Safari Chef 2 in our motor home and although it seems a good unit I’m disappointed by the above which would prevent my giving it 5 stars.”

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Posted 3 years ago

“Were very happy with the cedar 50 city chef and the overall experience of service. Would definitely recommend this company”

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

“Very clear info on the website. Items came packaged well. Items arrived within the time frame specified by BBQ Land. Would have been 5 stars however there was no dispatch email to tell me my item had been sent and when I tried to ring for some clarification (due to Covid 19) there was no answer. I know they were all probably at home staying safe and I applaud that whole heartedly, just would have been nice for the dispatch email to have been sent. Still, it arrived when it should and I will be using them again and would highly recommend.”

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Posted 3 years ago

“Good quality product and really fast delivery. I have since found the same product, cheaper locally, however in an hour of need; BBQ Land was there”

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Posted 4 years ago

“Received on time, and in good condition,”

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Posted 4 years ago

“Havent yet used the firepit thats why i rated 4 star but it is very good quality and quite heavy.nice and neat so doesnt take up too much room. Also the delivery was earlier than expected”

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Posted 4 years ago

“Order no: 199873 The xxl chargrill outlaw got delivered with damaged front wooden shelf I had sent the pictures to your sales email ID. Please can you send replacement”

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Posted 4 years ago

“Very quick and efficient service. There was however no email saying it had been despatched....good job we were stuck indoors..as it arrived a day earlier than the website indicated when we ordered. Sorry just seen an email that had gone to the Spam box.”

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Posted 4 years ago

“We bought the 40cm cast iron fire bowl. It’s very sturdy and fitting together ok - defiantly needed 2 people as advised. The iron is painted with black and then a gold paint which is a bit tasteless. Would have been happy with just black but I am sure it will tarnish quickly! generally very happy with the purchase and nicely designed grill and tool for removing the grill for topping up the fuel.”

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Posted 4 years ago

“Great product range and next day delivery. No complaints and will be returning for consumables in the future. Thanks.”

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Posted 4 years ago

“Good service, delivered as described.”

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Posted 4 years ago

“Very fast delivery 🙂”

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Posted 4 years ago

“Good service and a quick delivery thanks”

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Posted 4 years ago

“Bbq was very good but my only problem was that the thermometer. after the second time using it the rubber inside came loose and the dial was stuck in the halfway point this is going to cause me issues in the future. Could you please send me another one to replace cheers.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Quick delivery and helpful with enquiries when one of the boxes was delayed. Happy with the price and the product Unboxed, built (only needed me despite the weight which is mainly the cast iron grates) seasoned, all ready for the end of lockdown family party hopefully won’t be Christmas dinner🤔”

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Posted 4 years ago

“Purchase was sorted, despatched and delivered in a short time, everything was well received and as advertised.”

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Posted 4 years ago

“My new BBQ cover looks fantastic Very good quality product . Looks great. Service was good,”

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Posted 4 years ago

BBQLAND is rated 4.8 based on 3,840 reviews