BBQLAND Reviews

Name: BBQLAND
Address: Unit 1 Priory Farm Priory Lane Little Wymondley, Hitchin
Rating: 4.83

4.8 Rating 4,318 Reviews

96 %

of reviewers recommend BBQLAND

4.8

Based on 4,318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The score would have been perfect but they took no notice of the delivery instructions I put on the order but to be fair the very helpful young lady on the phone sorted it out very quickly. Apart from that an excellent product and service.”

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Posted 5 years ago

“I would give five stars, but it would have been good if there was an option to have my stuff delivered to a local shop.”

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Posted 5 years ago

“BBQ is spot on. Have used it nearly every weekend for months.”

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Posted 5 years ago

“Bbq arrived on time (next day delivery) and as described. Pallet force delivery driver was very polite and helpful, however the pallet force tracking system did not update and the bbq was delivered before it had been received at the delivery depot meaning there was nobody home to take delivery.”

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Posted 5 years ago

“Bought a BBQ guru adaptor for Kamado Joe junior which arrived 22 hours after I ordered it which I thought was excellent, it stated it would fit but I had to grind 3mm from to top edge , so just be aware they might need to be slightly modified, once done they work perfectly.”

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Posted 5 years ago

“Received my new BBQ a day earlier than expected, so very happy with that, only problem I have is scuff marks to the paint on the front panel and paint chipped on the right side of the BBQ hood.”

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Posted 5 years ago

“Smoker was a great price and delivered promptly.”

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Posted 5 years ago

“Hi, I purchased a Bradley Smoker unit which I am very pleased with and a very competitive price it was until I went to Checkout ! my two concern areA on the website it stated free uk delivery and when I went to check out suddenly the NE of Scotland it seems is no longer a part of the UK " Nicola Sturgeon will be pleased to hear that" hence a £18+ charge for delivery, the other concern was I ordered the bisquettes from the same website and low and behold instead of the two purchases turning up with the one delivery service and saving a fortune in delivery costs guess what..... yes the other package arrived the next day not only impacting our environment but impacting my wallet as well. I think the way things are done at bbqland ought to be revised .All said and done when I contacted them they were quick to reply and adamant that everything was dispatched but forgotten to mention that there would be two separate deliveries.”

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Posted 5 years ago

“Excellent. Easy to order, competitive price and product arrived next day.”

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Posted 5 years ago

“Hsnejrjfhdjr”

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Posted 5 years ago

“Reasonable prices. I only interacted by purchasing online. Items delivered as expected. Have not tried to use customer service or spoken to anyone directly so I can only comment on the online transaction process.”

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Posted 5 years ago

“Great communication. Highly recommended. Thanks”

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Posted 5 years ago

“Very swift delivery after purchase - very helpful on the phone when contact made - would have preferred a text message from delivery driver and an email confirming delivery with tracking.”

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Posted 6 years ago

“Excellent price and delivered next day, would buy again”

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Posted 6 years ago

“Good product and fast delivery, came slightly damaged hence only 4 out of 5”

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Posted 6 years ago

“We visited on the demo day for Joe's so quite a busy day but team was helpful and the food was even better..”

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Posted 6 years ago

“Ordered a cast iron Barbeque from BBQLANDS eBay store item was delivered within 24 hours very fast”

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Posted 6 years ago

“The site was user friendly and the product delivered amazingly quickly. Just one nut missing from the pack, which I will request. The smoker is huge and looks amazing.”

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Posted 6 years ago

“Great product, speedy delivery. Had me worried as ordered for Saturday and had nothing by 5pm so thought well they’ll hear from me on the Tuesday after bank holiday but driver turned up at 5:15pm just as I had given up! So still Saturday so I suppose I can’t complain!”

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Posted 6 years ago

“Very fast delivery sevice would certainly recommend them”

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Posted 6 years ago

BBQLAND is rated 4.8 based on 4,318 reviews