BBQLAND Reviews

4.8 Rating 2,875 Reviews
96 %
of reviewers recommend BBQLAND
4.8
Based on 2,875 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

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Order and shipment very straight forward. Shipping company not so good. Truck arrived, I asked if he could drop it up the step from the driveway with his tail lift, he was a total jobs worth, dumped it on the drive and left. £1.8k sitting on the driveway! Not happy
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Posted 3 hours ago
Great product and service 👍
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Posted 6 hours ago
Fantastic display of bbq smokers pizza ovens, prompt delivery service I have not had time to use my Masterbuilt 800. I assembled the smoker yesterday to find the lid had been damaged how I don’t know it was packed really well. Called bbq land Who were really helpful looking forward to the replacement lid so I can use the smoker.
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Posted 8 hours ago
Great showroom to visit and explore the different kinds of barbecues and smokers. The guy I talked to was helpful and knowledgeable. I put my order in and the barbecue was delivered 3 working days later (the courier was great too!).
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Posted 10 hours ago
Very good support. BBQ land able to supply warranty claim through Kamado Joe UK. May cost the money, but customer service has been impeccable.
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Posted 1 day ago
Very competitive pricing, good communication and quick delivery. Very happy!
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Posted 1 day ago
Excellent informed advice when I looked to buy a new smoker, and although the prices were slightly cheaper on other sites it was worth paying the extra just for the sound advice... but we still were given free fuel, rubs and even some meat for the first cook. Would be 6 stars if there was such a rating!
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Posted 3 days ago
Fast delivery. Good choice of products and prices.
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Posted 4 days ago
Not the first time I’ve used BBQLAND and certainly won’t be the last. Excellent service, cheapest prices and swift, reliable delivery.
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Posted 4 days ago
damaged goods still waiting replacement parts
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Posted 5 days ago
We're always sorry to hear of damaged parts. In this case we were notified of the damages at 3pm on a Friday afternoon, and the replacement parts were despatched the following Tuesday at 3pm.
Posted 2 days ago
Very quick from purchase to deliver
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Posted 5 days ago
Quick delivery no problems
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Posted 5 days ago
Made a call to check an additional stacker for the PRO smoker was in stock - placed order on line on Monday arrived by the Wednesday- Great Services would definitely use them again
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Posted 5 days ago
BBQLAND have given excellent service. Delivery times were quick and spot on time. the first Smoker had to be returned because of a manufacturing fault but BBQLAND turned this around very quickly. the replacement smoker is fully built and performing well.
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Posted 5 days ago
Great deal and punctual delivery. Throughly recommend, what more could you ask for. Thank you BBQLAND.
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Posted 6 days ago
The items that I ordered were delivered quickly and in perfect condition would highly recommend
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Posted 6 days ago
Excellent service, really helpful. Went to see BBQs there 2-3 weeks ago then called to make an order. We have used another local company for our last 3 BBQs but we'll always go first to BBQLand now.
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Posted 6 days ago
Very good service and very pleased with our Kamado Joe. We love your videos.
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Posted 6 days ago
Very quick delivery and top quality products
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Posted 6 days ago
Painless experience
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Posted 1 week ago
BBQLAND is rated 4.83 based on 2,875 reviews