BBQLAND Reviews

Name: BBQLAND
Address: Unit 1 Priory Farm Priory Lane Little Wymondley, Hitchin
Rating: 4.84

4.8 Rating 3,799 Reviews

96 %

of reviewers recommend BBQLAND

4.8

Based on 3,799 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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BBQLAND 5 star review on 24th April 2024

284

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service from BBQ land”

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Posted 3 years ago

“The ordering & arranging a delivery date was straight forwards. I could get though to customer support straight away as I needed to delay delivery for a few weeks. However, the wrong package was delivered, but after a call back to customer support, the problem was rectified and I had my order delivered within 24 hours. So thanks for managing this effectively.”

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Posted 3 years ago

“Indianapolis smoker good quality. Built like a tank. However 2 dome nuts were missing, and the hanger for the fire box. I did send an email and still have had no response. Disappointing considering the price paid.”

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Posted 3 years ago

“Extremely happy with purchase, quick delivery and fab bbq so far.”

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Posted 3 years ago

“The sale & quick delivery was great, the only thing I would say is the delivery company it’s very helpful. The BBQ was very heavy and the driver just wanted to leave it in the road! Surely they could have a “trolley” to help move it or pack the bbq in 2 boxes!”

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Posted 3 years ago

“Competitive price and good communication. Also delivered via DHL- one of the few couriers that standby their delivery time’s!”

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Posted 3 years ago

“Order arrived complete and on time.”

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Posted 3 years ago

“Fast and efficient would be a 5 if you didn't have to make multiple orders if you want more than 2 bags of pellets. I have not incountered this issue with other retailers 1 order of multiple boxes has been no problem.”

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Posted 3 years ago

“Really easy process. Excited to get using our new BBQ! Only downside was that the delivery driver unloaded the box from its pallet, but didn’t help my father in his mid 70’s move the box into his garage.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Great look for our balcony”

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Posted 3 years ago

“Good service, received a day earlier than planned, efficient communication about delivery.”

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Posted 3 years ago

“Arrived quickly and well packaged”

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Posted 3 years ago

“Pizza oven arrived really quickly for Xmas - well packaged me very reasonably priced.”

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Posted 3 years ago

“Value for money brilliant, Order process simple , straightforward and efficient. Delivery timescales very good. Order tracking could be better, arriving Tuesday is all we got, palletforce tracking system didn’t work, delivery driver asked ‘were you expecting me’!”

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Posted 3 years ago

“Very easy to order and delivery was swift”

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Posted 3 years ago

“good community electronically but was unsure how the Turkey would be delivered on the 22nd December which I will have to communicate separately on. The BBQ and all extras came securely wrapped and delivered to a high standard. Just a small bit of communication would have improved this to a 5 star. The product itself looks fantastic and all in what appears to be working order so looking forward to trying it out.”

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Posted 3 years ago

“Fast and quick delivery”

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Posted 3 years ago

“Very good and prompt service, great delivery and packaging.. I haven't actually used it yet but in terms of bbq land they were very good and helpful”

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Posted 3 years ago

“seems good item. used only once so far. so not much to say. quick service. arrived quickly”

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Posted 3 years ago

BBQLAND is rated 4.8 based on 3,799 reviews