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BBQ Land Reviews

4.8 Rating 4,375 Reviews
96 %
of reviewers recommend BBQ Land
4.8
Based on 4,375 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

Write Your review

Easy online purchase of a smoker with fast delivery. Unfortunately the delivered item was damaged, called BBQ land, and explained the damage and sent an email with the Photos Within under 2hrs email sent to me with new item will be delivered and the damaged item will pick up at the same time. This has now all been completed and now delivered with no damage within 48hrs. Excellent service from BBQ land and I will use them for all my wood chip flavours and any other services. I highly recommend this company. They are so good which you don't see if many company's today and that is why I will be planning the 2hrs drive to their shop to see all there great product that they have to offer and meet the team. Keep up the great work BBQ land an absolute pleasure to deal with and a great service
BBQ Land 5 star review on 13th July 2023
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Posted 2 years ago
Easy website and nice, friendly email from customer service when I hadn't put my address in quite right! My parcel arrived safely.
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Posted 2 years ago
Very easy transaction with super speedy service. Items were well packaged and were great. Highly recommend.
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Posted 2 years ago
Brilliant service. They really care about what you want, even if it makes them less money. Could not recommend highly enough.
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Posted 2 years ago
Great service as always, with quick delivery. Awesome Pitboss bbq.
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Posted 2 years ago
Great transaction, efficient and quick delivery, good item - what is not to like so far? The next step is to fire up the pizza oven when the rain stops!
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Posted 2 years ago
Not great product or service
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Posted 2 years ago
The customer accepted our offer of a full refund, returned the item to us, and a full refund was processed.
Posted 2 years ago
Really great experience - delivered when they said they would, great product and really helpful
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Posted 2 years ago
I purchased a new BBQ from BBQLAND and found them to be very knowledgeable and more than helpful. I would have no problem recommending them and will continue to use them in the future
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Posted 2 years ago
Delivered very fast what I ordered.
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Posted 2 years ago
Great company. Customer service was excellent, very accomodating with delivery dates. Massive range of products online, at very competitive prices. Will definitely be continuing to use for all of my bbq needs.
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Posted 2 years ago
Quick, efficient and kept me updated on my order.
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Posted 2 years ago
Ordered a Traeger Timberline 1300. Excellent correspondence regarding my order which was promptly dispatched with a day of ordering. Ordered midweek and it was there by the weekend ready to get cooking. Quite surprised for such a large item. Was in perfect condition and I'm very happy with the purchase. Also came with a good selection of freebies with the deal I got and the "first 2 cooks on us" is something I have not seem offered by any other similar vendors. Altogether outstanding service, thank you!
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Posted 2 years ago
great service!
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Posted 2 years ago
Quick delivery, top products!
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Posted 2 years ago
Very friendly efficient service.
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Posted 2 years ago
First class service, Really helpful. I will definitely be dealing with these guys again. Highly recommended. Super fast delivery on mail orders too. Keep up the good work. Many thanks Keith
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Posted 2 years ago
Been a customer for about 4 years bought my Kamado joe classic from bbq land there and many other purchases since . First class service.👍
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Posted 2 years ago
Pellets arrived well packaged and as originally scheduled. Very happy and will use this company again.
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Posted 2 years ago
The team are top class
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Posted 2 years ago
BBQ Land is rated 4.8 based on 4,375 reviews