BBQLAND Reviews

Name: BBQLAND
Address: Unit 1 Priory Farm Priory Lane Little Wymondley, Hitchin
Rating: 4.83

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend BBQLAND

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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BBQLAND 5 star review on 20th August 2025

Russell L

Rob B

Anthony E

356

Anonymous

Anonymous // 01/01/2019

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“The guys where very helpful and friendly”

Helpful Report

Posted 1 month ago

“Very efficient service from start to finish”

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Posted 1 month ago

“Great choice of all things to do with BBQ. See it to believe it. Very helpful too. Attended a intro class to Kamado BBQs there and that was ideal.”

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Posted 1 month ago

“Super fast delivery”

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Posted 1 month ago

“Bought and received my smoker with the minimum of fuss and in a timely fashion, customer service/sales person I dealt with was polite and informative and more than happy to help. I have not opened my purchase as of yet as it’s for a new home that I’ll be moving to next month, so will update the review once that has happened.”

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Posted 1 month ago

“Placed an order with BBQLAND who stated they endeavour to deliver in 2 days if the order is placed early enough in the day. The expected delivery day was met and the goods arrived well packed and undamaged. The price of the goods was fair, so, no complaints and a 5 star performance.”

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Posted 1 month ago

“Big fan. Fantastic. Thanks BBQLAND”

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Posted 1 month ago

“Had issues with Char-Griller when trying to claim on their warranty directly through them. Raised with BBQLand who had no hesitation in resolving it for me. Great service, thank you! I'll certainly be using BBQLand again”

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Posted 1 month ago

“Great service”

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Posted 1 month ago

“Excellent service and very quick delivery”

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Posted 1 month ago

“Was a misunderstanding with the 'spend £100 unlock free shipping' as products that I purchased, over £100, was charged shipping? When I emailed BBQ Land about this they explained that the products came from 2 different warehouses and that is why it did not unlock free shipping. However, they graciously honoured the free shipping and refunded the shipping cost. Very satisified with what I received and how BBQLand handled this. Will certainly use again.”

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Posted 1 month ago

“Ordered Weber canister gas... Very happy with my purchase... Good price... Fast delivery... Very user friendly website/order process... Will look to BBQLAND when I need more gas or Weber accessories...”

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Posted 1 month ago

“Very prompt first class service. Was caught out didn't expect it so quick. Delivered next day. Notice of delivery would have been good. But otherwise great service.”

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Posted 1 month ago

“The item was delivered on time with all the parts read. Getting it together was quite easy with good instructions and the finished item is very sturdy. A nice piece of equipment hopefully giving me hassle free bar b q's in due course. Would recommend BBQLAND to all if this is the standard of service.”

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Posted 1 month ago

“my order was for collection and on arrival iwas in and out within five minutes staff friendly and very efficient”

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Posted 1 month ago

“There was an error with the delivery but this was sorted very quickly and with no dispute, so great customer service.”

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Posted 1 month ago

“Trule enjoyed the experience and seriously upped my BBQ game! Hywel Day - Cambridge”

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Posted 1 month ago

“Prompt service and delivery - shame they only had one bottle of Killer Hog Vinegar Sauce as I would have loved a second!”

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Posted 1 month ago

“Great product, good price, despatched quickly and delivered competently. We had a great experience!”

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Posted 1 month ago

“Have been used this outfit since last autumn for All things BBQ. Fantastic service, always friendly and helpful.”

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Posted 1 month ago

BBQLAND is rated 4.8 based on 4,350 reviews