Login
Start Free Trial Are you a business? Click Here

BBQ Land Reviews

4.8 Rating 4,376 Reviews
96 %
of reviewers recommend BBQ Land
4.8
Based on 4,376 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

Write Your review

The level of customer service from BBQ Land is outstanding. They are not just a retailer who sends out boxes, they really care and have really looked after me, months after the initial purchase. I would not even consider using anyone else with this type of purchase ever again. In particular I would like to thank Richard who went "over and above". Truly fantastic service.
Helpful Report
Posted 4 years ago
Didn't answer the phone with the company name, leaving you to confirm that you have rang the correct number. Then voice tone was more akin to why are you even calling. However the person I dealt with did provide me with most of the measurements that I required and most of these were correct. Unfortunately one crucial measurement was wrong (god knows how as it is written in big bold letters on the front of the box). This has left me an ash pan that doesn't fit, however he did say right from the outset "doubt it will fit", but if that crucial measurement (written on the box!) had been given correct I would have ordered. Lesson learned.
Helpful Report
Posted 4 years ago
Can’t fault them, cracking service, very fast, great comms, thank you
Helpful Report
Posted 4 years ago
Quick delivery. Got confused with another delivery and they were very helpful and polite(it was all my fault) Very good price
Helpful Report
Posted 4 years ago
Very happy with my purchase and prompt delivery
Helpful Report
Posted 4 years ago
Speedy delivery. Easy set up. Only used it once buy very straightforward.
Helpful Report
Posted 4 years ago
Got a really good deal on a Traeger grill. It arrived quicker than expected and was delivered in perfect condition. I also ordered some accessories which all arrived. Getting an order right, first time, makes a big difference these days. Happy to say BBQLand met all my expectations.
Helpful Report
Posted 4 years ago
Good advice, good service and prompt delivery.
Helpful Report
Posted 4 years ago
I bought a rub, I used to be able to get in my local shop, but it is no longer available. My order came quickly and was well packaged. I would recommend this supplier.
Helpful Report
Posted 4 years ago
Great service and fast delivery. Thank you.
Helpful Report
Posted 4 years ago
Great customer service and fast delivery!
Helpful Report
Posted 4 years ago
Absolutely brilliant, had a small issue and was sorted with due diligence. Would highly recommend this company, I'll definitely be shopping with them again in the very near future. Regards, Ashley.
Helpful Report
Posted 4 years ago
Found a smoker on offer at BBQLAND which was perfect for me, ordered it on Friday and received it as promised on Monday, I have since set this up in my back garden and it looks BOSS, I would recommend BBQLAND to everyone, thumbs up
Helpful Report
Posted 4 years ago
Great service and speedy delivery!
Helpful Report
Posted 4 years ago
Excellent
Helpful Report
Posted 4 years ago
Great pricing and fantastic customer service. Had some issues with the courier and they were great in sorting it out. Don't often get customer service like this anymore!
Helpful Report
Posted 4 years ago
Great product. Super swift delivery and good customer service.
Helpful Report
Posted 4 years ago
I've been doing the bbq cookalong and have enjoyed following dan and his instructions to the letter, even my vegan daughter caved in and ate the beef short ribs. So we'll done bbqland. Keep the cookalong going next year.
Helpful Report
Posted 4 years ago
Quick delivery, good communication and answered queries about product prior to purchase. Good quality product.
Helpful Report
Posted 4 years ago
Good service and product range.
Helpful Report
Posted 4 years ago
BBQ Land is rated 4.8 based on 4,376 reviews