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BBQ Land Reviews

4.8 Rating 4,373 Reviews
96 %
of reviewers recommend BBQ Land
4.8
Based on 4,373 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Quick delivery fantastic produxt
BBQ Land 5 star review on 5th August 2025
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Posted 2 months ago
Came when expected (though I missed the day before delivery by two minutes) the stacker and rotisserie (bought separately) do as I intended. I was put off at first by other recent reviews but it's all gone well for me on this occasion, even leaving note on door for delivery driver, who followed instructions. Well done!
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Posted 2 months ago
Very fast customer focussed ordering and shipping.
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Posted 2 months ago
The guys where very helpful and friendly
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Posted 2 months ago
Very efficient service from start to finish
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Posted 2 months ago
Great choice of all things to do with BBQ. See it to believe it. Very helpful too. Attended a intro class to Kamado BBQs there and that was ideal.
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Posted 2 months ago
Super fast delivery
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Posted 2 months ago
Bought and received my smoker with the minimum of fuss and in a timely fashion, customer service/sales person I dealt with was polite and informative and more than happy to help. I have not opened my purchase as of yet as it’s for a new home that I’ll be moving to next month, so will update the review once that has happened.
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Posted 2 months ago
Placed an order with BBQLAND who stated they endeavour to deliver in 2 days if the order is placed early enough in the day. The expected delivery day was met and the goods arrived well packed and undamaged. The price of the goods was fair, so, no complaints and a 5 star performance.
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Posted 2 months ago
Big fan. Fantastic. Thanks BBQLAND
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Posted 2 months ago
Had issues with Char-Griller when trying to claim on their warranty directly through them. Raised with BBQLand who had no hesitation in resolving it for me. Great service, thank you! I'll certainly be using BBQLand again
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Posted 2 months ago
Great service
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Posted 2 months ago
Excellent service and very quick delivery
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Posted 2 months ago
Was a misunderstanding with the 'spend £100 unlock free shipping' as products that I purchased, over £100, was charged shipping? When I emailed BBQ Land about this they explained that the products came from 2 different warehouses and that is why it did not unlock free shipping. However, they graciously honoured the free shipping and refunded the shipping cost. Very satisified with what I received and how BBQLand handled this. Will certainly use again.
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Posted 2 months ago
Ordered Weber canister gas... Very happy with my purchase... Good price... Fast delivery... Very user friendly website/order process... Will look to BBQLAND when I need more gas or Weber accessories...
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Posted 2 months ago
Very prompt first class service. Was caught out didn't expect it so quick. Delivered next day. Notice of delivery would have been good. But otherwise great service.
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Posted 2 months ago
The item was delivered on time with all the parts read. Getting it together was quite easy with good instructions and the finished item is very sturdy. A nice piece of equipment hopefully giving me hassle free bar b q's in due course. Would recommend BBQLAND to all if this is the standard of service.
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Posted 2 months ago
my order was for collection and on arrival iwas in and out within five minutes staff friendly and very efficient
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Posted 2 months ago
There was an error with the delivery but this was sorted very quickly and with no dispute, so great customer service.
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Posted 2 months ago
Trule enjoyed the experience and seriously upped my BBQ game! Hywel Day - Cambridge
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Posted 2 months ago
BBQ Land is rated 4.8 based on 4,373 reviews