Sorry to hear this Chris
if you haven’t already done so please get in touch with our customer services team on 01782 405047 or via email on customer.service@bathroommountain.co.uk and we will ensure your issue is resolved
Regards
Jay
“Telephonist not trained very well just told me to call again when she could actually deal with my order first time
Booked pick up time on two occasions but still had to wait 45 minutes for goods”
“I am absolutely over the moon with my Bathroom Mountain delivery! Amazing customer service - I requested an earlier delivery and it was sorted out immediately. Everything looks amazing and I'm definitely ordering for the second bathroom! 5 star service all round!”
“After looking on various sites for 2 new stylish mirrors I found Bathroom Mountain the most competitive in price,they arrived within 2-3 days of ordering and extremely well packaged,the mirrors are even nicer than pictured on the website and look fantastic in my 2 newly renovated bathrooms,will definitely recommend”
“Fantastic delivery and service, very happy with my new waterfall bath taps with p shape bath and shower screen. Quality and fantastic price. Highley reccomend”
“The best company I have had the pleasure to deal with. From ordering to delivery was 1st class. A special thanks to Barry who helped me with information and data. I have had 3 separate orders delivered on time,safely and as advertised. Big big thank you. Kind regards David.”