Bathroom Mountain Reviews

Name: Bathroom Mountain
Address: Highgate 2, Harewood Street, Stoke-on-Trent, Highgate 2, Harewood Street, Stoke-on-Trent, Staffordshire
Rating: 4.65

4.7 Rating 1,215 Reviews

91 %

of reviewers recommend Bathroom Mountain

4.7

Based on 1,215 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bathroom Mountain 5 star review on 14th April 2024

1017

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would definitely use again, had an issue with the basin a clicker waste, Bathroom Mountain team resolved the matter to my satisfaction, things can go wrong, its how the matter is resolved that makes the difference when shopping online.”

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Posted 1 year ago

“Had an initial issue with my cabinet, but was dealt very swiftly with bathroom mountain. The customer service was excellent.”

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Posted 1 year ago

“This was the first time we have used Bathroom Mountain and judging by the quality of service and product, it will not be the last time. We purchased a bath and free standing bath taps for a bathroom refurbishment and have been delighted with both. The whole purchasing experience has been positive from the initial browsing, selection, purchase and final delivey. I was particularly impressed with the packaging. Not something I would normally get excited about but it was above and beyond what I expected, with the items being delivered in pristine condition. Add this to competetive prices and a good product range means that this is a company with which we will do business again. Well done!”

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Posted 3 years ago

“It arrived promptly and was exactly what I expected.”

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Posted 3 years ago

“My cabinet was delivered 26/11/20.. Having a new bathroom recently my plumber came today to put the cabinet up. He had put an upright cabinet up by mistake as I wanted the landscape type & had chosen this one. The cabinet appearance is lovely but the inside is very disappointing cheap plastic, the doors don’t have proper hinges so don’t stay open & the distance between the shelves is so small I cannot fit bottles etc in . I needed this storage as I have a spinal issue & required easy access to toiletries. Sadly the shelves cannot be changed to alter their height as they are fixed in . The cabinet that was removed was far superior actual mirror inside the doors soft close & adjustable glass shelves. Feel I’ve made a huge mistake so be aware when choosing.”

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Posted 3 years ago

Hi Julie, Thank you for your feedback. We will happily pass your feedback onto our supplier. We hope that the remainder of your project has gone well and if you need anything else in future please feel free to get in touch with our customer service team. Kind Regards, Nelson

Posted 3 years ago

“Really impressed with radiators look nice when completed....”

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Posted 3 years ago

Bathroom Mountain is rated 4.7 based on 1,215 reviews