Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,546 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,546 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found me the right sized bag to fit my bass. Promptly delivered.”

Helpful Report

Posted 1 year ago

“FABULOUS CASE! Sadly I didnt recieve a should strap or reply from the company which seemed a shame after such a huge expense. My 12 year old son will find it hard to carry.”

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Posted 1 year ago

“Great guys ! thanks , Will.”

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Posted 1 year ago

“Fantastic quality. Superb. Very pleased with my new cornett case. It’s now safe.”

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Posted 1 year ago

“Excellent service. I will definitely buy from Bass Bags again.”

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Posted 1 year ago

“Couldn’t be happier with the service. Everything from my initial enquireies to the delivery of the bass itself was dealt with perfectly. Thank you.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Cello case exactly as advertised. Seems good value. Quick delivery.”

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Posted 1 year ago

“My violin arrived right on time, well packed and was exactly as advertised.”

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Posted 1 year ago

“Good quality product that arrived quickly.”

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Posted 1 year ago

“This is the first time I have used this company, and will most defintiely NOT be my last! The customer support and service was outstanding, I was given really helpful adivce and staff went out of their way to make sure that I was getting exactly what I needed. I really appreciated it and now have one very happy daughter playing away!”

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Posted 1 year ago

“My order was dispatched and delivered quickly, and arrived in good condition.”

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Posted 1 year ago

“Received my first set of dirty gut colour strings having played a bass in France with them on and I’m really pleased with the sustain, texture and sound with these strings. Well happy 😃”

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Posted 1 year ago

“I bought a pot of POPS and it arrived in great time and condition. Thank you guys. I'm in need of a new bass bag and I'll have a look at yours soon.”

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Posted 1 year ago

“It took over a month for the order to arrive because one Lark rubber foot ordered was out of stock. At no time was I notified that there was a problem with the order so I was expecting it to arrive within the 5 days as quoted on the website. This was in spite of sending a reminder email to Bass Bags after 11 days that I haad not received the order. I had begun to suspect that the delivery had been lost in the post. Perhaps a method of dealing with pending orders could be put in place so that notification of the delay is sent to the customer. It has changed my confidence when placing orders with Bass Bags.”

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Posted 1 year ago

“A good range of double bass strings, and amazing customer service. Went above and beyond by calling me to check my order and by pursuing a difficult to locate product. My order arrived promptly and well-packaged. Wouldn’t hesitate to use them again or recommend to others”

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Posted 1 year ago

“After getting some very helpful advice on the phone, I bought a Dorfler Bow Cello Pernambuco No.16. I am really pleased with it. As a beginner, it has transformed my playing and the sounds that my cello makes. I've also ordered a new set of Prelude strings and they are on the way. Ill have to save up for a new cello though! Looking forward to a long relationship with this company.”

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Posted 1 year ago

“great product and fantastic turn around.”

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Posted 1 year ago

“Local to me and went in search of a new violin. The shop has a great selection of violins, cellos, double basses and many accessories. The instruments are mostly new and with a very good range of quality/prices. I spent some time trying various violins in a welcoming and comfortable environment. Made two visits to arrive at final selection, (including a change of strings to my preference) and my purchase was set up to my exact playing requirements for collection within 48hrs. Highly recommended.”

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Posted 1 year ago

“Very impressive quick delivery with no delivery charges. All items as expected. Will definitely use again.”

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Posted 1 year ago

Bass Bags is rated 4.8 based on 1,546 reviews