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Bass Bags Reviews

4.8 Rating 1,582 Reviews
97 %
of reviewers recommend Bass Bags
4.8
Based on 1,582 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read Bass Bags Reviews

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

Write Your review

Bass Bags 5 star review on 18th April 2024
Claire Marvell
Bass Bags 5 star review on 1st March 2024
Claire Marvell
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 25th October 2022
Will Thomas
Bass Bags 5 star review on 3rd June 2022
Legrady Matyas
52
Anonymous
Anonymous  // 01/01/2019
“Been ordering doublebass parts from bass bags for quite some time now . Couldnt be anymore helpfull . Fantastic service . Great people. Quick delivery . Top place . Keith southwood”
Helpful Report
Posted 1 year ago
“Excellent price and delivery”
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Posted 1 year ago
“Mega slow, a week later still haven't received it”
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Posted 1 year ago
Dear Emil, Thank you for your feedback. We understand how frustrating delivery delays can be. Your order was dispatched on time and handed over to Royal Mail for delivery. Unfortunately, it appears they are outside the estimated delivery timeframe for the service you selected. While most deliveries arrive within the quoted period, occasional delays can happen, and we sincerely apologise for any inconvenience this has caused. If your order does not arrive soon, please reach out to us directly, and we will do our best to assist you. Best regards, The Bass Bags Team
Posted 1 year ago
“From start to finish, Bass Bags have been brilliant! Both times that I have called to ask for help and advise on what to buy, their knowledge and expertise has shone through. My subsequent purchase is top quality too. I'm one happy customer 😊”
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Posted 1 year ago
“Was initially disappointed that the viola bow I ordered was on a back order and I didn’t realise that when I ordered it. However this issue was resolved and I was offered a slightly different bow at the same price which has proved perfectly good for my level of ability.”
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Posted 1 year ago
“Easy to order items and they arrived in excellent time and in very good condition. Thank you.”
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Posted 1 year ago
“Excellent service. Fast delivery Perfect!”
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Posted 1 year ago
“Very easy website to use, but item out for delivery with Royal Mail and not yet received (one week after message from bass bags.”
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Posted 1 year ago
“All brilliant thanks !! Excellent service.”
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Posted 1 year ago
“Good quality bag and didn’t have to wait long for delivery.”
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Posted 1 year ago
“Bass Bags is one of the best strings shop/services around, that I keep coming back to, even though its not local to me. I bought my Jay Haide cello from them two years ago and David, the luthier/owner spent hours wth me helping me find the best outfit for my needs. I recently came into possession of a violin and Bass Bags were also able to help me with all my needs again (bow, rosin, shoulder rest) When the bow wasn't quite right, they agreed to change it for me - no quibbles. The small family team are supportive and highly knowledgable and never try to upsell. They always try to help you get exactly what you need within your budget. I'm very grateful to David and his wife.”
Helpful Report
Posted 1 year ago
“Great quality - worth the money as will last for years - large pouch for music”
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Posted 1 year ago
“I had been looking for a double bow tube for a while and the one that I liked the best was from Bass Bags. Very easy to order and the delivery was quick”
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Posted 1 year ago
“This company is wonderful and very friendly and helpful”
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Posted 1 year ago
“Prompt service, with clear timeline for receipt of goods.”
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Posted 1 year ago
“It’s a pleasure to deal with Bass Bags. I bought my double bass from them and now a bow quiver. I trust them.”
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Posted 1 year ago
“Bought the Hercules cello stand. Bass bags were competitively priced with free delivery. Great service, thank you!”
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Posted 1 year ago
“Product purchased ok and it was straight forward to place the order overall a very pleasant experience”
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Posted 1 year ago
“No reason for a review I haven't received the order yet!”
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Posted 1 year ago
“Very happy to have found bass bags, lovely and knowledgeable owners who were so helpful. Only retailing quality products at a competitive price and great communication. Went the extra mile for me, thank you, will be back”
Helpful Report
Posted 1 year ago
Bass Bags is rated 4.8 based on 1,582 reviews