Bass Bags Reviews

4.9 Rating 1,441 Reviews
97 %
of reviewers recommend Bass Bags
4.9
Based on 1,441 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bass Bags Reviews

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 1st March 2024
Claire Marvell
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 25th October 2022
Will Thomas
Bass Bags 5 star review on 3rd June 2022
Legrady Matyas
Bass Bags 5 star review on 3rd June 2022
Legrady Matyas
51
Anonymous
Anonymous  // 01/01/2019
Good range of goods at realistic prices. Excellent advice and service.
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Posted 1 hour ago
Bass bags always give excellent advice and service. A happy repeat customer!
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Posted 1 hour ago
My son's new violin case came promptly and well packaged.
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Posted 3 days ago
I ordered 4 pots of rosin, it arrived quickly and was well packaged, and one of the cheaper stockists...possibly only Amazon was cheaper in fact. Definitely recommend Bass Bags.
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Posted 1 week ago
Great service delivery on time many thanks A Gatiss
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Posted 2 weeks ago
Fantastic customer service. I ordered a cello case and having checked it before sending they picked up on some scratches. I was promptly sent an email to advise of this and options to resolve. Cello case received within days and perfect quality.
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Posted 2 weeks ago
I received the double bass cover on March 2nd. It has many handles and is very easy to use, which I really like. thank you very much. It is very similar to the case designed by Mr. Takashi Yamamoto and made by Eastman, but it is no longer available. It's so good that I wish I had bought another one. Susumu Kiwata
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Posted 2 weeks ago
Great speedy service. The package arrived exactly on time.
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Posted 2 weeks ago
Good price & prompt delivery.
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Posted 3 weeks ago
I am extremely happy with my Cello strung as a Double Bass. It was delivered to my door too ๐Ÿ˜€ x
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Posted 1 month ago
I am delighted with the combination strings I have received for my Cello . Larsen Soloist A & D ..Spirocore Tungsten G & C . The strings arrived when you said they would - well packaged . What a difference to the sound of my French Cello ..singing sound at the top & the wonderful rich sound at the bottom ..particularly enjoy playing my C string now ๐Ÿ‘ I read your comprehensive guide ..& as a consequence , now have a set of strings which show off my French Cello to the best ๐Ÿ˜ƒ I have recommended you on FB & Instagram ..the sound now produced is so, so much better ..& friends have noticed ๐Ÿ‘ So ..Iโ€™m delighted ๐Ÿ˜ƒ Thanks ๐Ÿ™๐Ÿฝ
Bass Bags 5 star review on 1st March 2024
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Posted 1 month ago
Excellent product. Speedily dispatched
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Posted 1 month ago
Very good service.
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Posted 1 month ago
My friend was delighted with the case and the staff were extremely helpful, going the extra mile to ensure that it arrived on time.
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Posted 1 month ago
Really good service. Very quick. Excellent recyclable packaging. Item chosen from their high quality goods offered, it's as described - so, very happy customer.
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Posted 1 month ago
All good. I'd be happy to order from them again.
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Posted 2 months ago
Quality product provided and prompt service at a good price. Just what we required.
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Posted 2 months ago
I really appreciated the help and service given to me by Bass Bags in searching for a gig bag for my Baritone Sax. The bag is just what I needed and helps me to continue enjoying my playing without wearing myself out.
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Posted 2 months ago
What a fabulous company . Ordered on a Monday- string arrived Wednesday. First class service !
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Posted 2 months ago
Really outstanding service. We ordered three items for my sonโ€™s birthday, but one was not in stock. I was really impressed that I was emailed to check a time that would be convenient to speak, then called and offered a range of really good options. we had ordered first class delivery, but they upgraded this to next day delivery, even though we were nowhere near my sonโ€™s birthday. It was so good to deal with a friendly family firm who went above and beyond; the packaging was impeccable, and all the items are really good quality. Cannot recommend highly enough!
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Posted 2 months ago
Bass Bags is rated 4.9 based on 1,441 reviews