Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,518 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My violin arrived right on time, well packed and was exactly as advertised.”

Helpful Report

Posted 10 months ago

“Good quality product that arrived quickly.”

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Posted 10 months ago

“This is the first time I have used this company, and will most defintiely NOT be my last! The customer support and service was outstanding, I was given really helpful adivce and staff went out of their way to make sure that I was getting exactly what I needed. I really appreciated it and now have one very happy daughter playing away!”

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Posted 10 months ago

“My order was dispatched and delivered quickly, and arrived in good condition.”

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Posted 10 months ago

“Received my first set of dirty gut colour strings having played a bass in France with them on and I’m really pleased with the sustain, texture and sound with these strings. Well happy 😃”

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Posted 11 months ago

“I bought a pot of POPS and it arrived in great time and condition. Thank you guys. I'm in need of a new bass bag and I'll have a look at yours soon.”

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Posted 11 months ago

“It took over a month for the order to arrive because one Lark rubber foot ordered was out of stock. At no time was I notified that there was a problem with the order so I was expecting it to arrive within the 5 days as quoted on the website. This was in spite of sending a reminder email to Bass Bags after 11 days that I haad not received the order. I had begun to suspect that the delivery had been lost in the post. Perhaps a method of dealing with pending orders could be put in place so that notification of the delay is sent to the customer. It has changed my confidence when placing orders with Bass Bags.”

Helpful Report

Posted 11 months ago

“A good range of double bass strings, and amazing customer service. Went above and beyond by calling me to check my order and by pursuing a difficult to locate product. My order arrived promptly and well-packaged. Wouldn’t hesitate to use them again or recommend to others”

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Posted 11 months ago

“After getting some very helpful advice on the phone, I bought a Dorfler Bow Cello Pernambuco No.16. I am really pleased with it. As a beginner, it has transformed my playing and the sounds that my cello makes. I've also ordered a new set of Prelude strings and they are on the way. Ill have to save up for a new cello though! Looking forward to a long relationship with this company.”

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Posted 11 months ago

“great product and fantastic turn around.”

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Posted 11 months ago

“Local to me and went in search of a new violin. The shop has a great selection of violins, cellos, double basses and many accessories. The instruments are mostly new and with a very good range of quality/prices. I spent some time trying various violins in a welcoming and comfortable environment. Made two visits to arrive at final selection, (including a change of strings to my preference) and my purchase was set up to my exact playing requirements for collection within 48hrs. Highly recommended.”

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Posted 11 months ago

“Very impressive quick delivery with no delivery charges. All items as expected. Will definitely use again.”

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Posted 11 months ago

“A great service and hassle free way toshop”

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Posted 1 year ago

“Excellent service - order received promptly. Many thanks!”

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Posted 1 year ago

“Had exactly what I wanted, good price and quick delivery.”

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Posted 1 year ago

“Wonderful personal service with so much attention paid to my viola. Im thrilled with the results and am back playing the viola again. Very happy!”

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Posted 1 year ago

“Very helpful family business. Highly recommended.”

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Posted 1 year ago

“Good range of goods at realistic prices. Excellent advice and service.”

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Posted 1 year ago

“Bass bags always give excellent advice and service. A happy repeat customer!”

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Posted 1 year ago

“My son's new violin case came promptly and well packaged.”

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Posted 1 year ago

Bass Bags is rated 4.8 based on 1,518 reviews