Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,538 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,538 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was initially disappointed that the viola bow I ordered was on a back order and I didn’t realise that when I ordered it. However this issue was resolved and I was offered a slightly different bow at the same price which has proved perfectly good for my level of ability.”

Helpful Report

Posted 8 months ago

“Easy to order items and they arrived in excellent time and in very good condition. Thank you.”

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Posted 8 months ago

“Excellent service. Fast delivery Perfect!”

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Posted 8 months ago

“Very easy website to use, but item out for delivery with Royal Mail and not yet received (one week after message from bass bags.”

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Posted 8 months ago

“All brilliant thanks !! Excellent service.”

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Posted 8 months ago

“Good quality bag and didn’t have to wait long for delivery.”

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Posted 8 months ago

“Bass Bags is one of the best strings shop/services around, that I keep coming back to, even though its not local to me. I bought my Jay Haide cello from them two years ago and David, the luthier/owner spent hours wth me helping me find the best outfit for my needs. I recently came into possession of a violin and Bass Bags were also able to help me with all my needs again (bow, rosin, shoulder rest) When the bow wasn't quite right, they agreed to change it for me - no quibbles. The small family team are supportive and highly knowledgable and never try to upsell. They always try to help you get exactly what you need within your budget. I'm very grateful to David and his wife.”

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Posted 9 months ago

“Great quality - worth the money as will last for years - large pouch for music”

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Posted 9 months ago

“I had been looking for a double bow tube for a while and the one that I liked the best was from Bass Bags. Very easy to order and the delivery was quick”

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Posted 9 months ago

“This company is wonderful and very friendly and helpful”

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Posted 9 months ago

“Prompt service, with clear timeline for receipt of goods.”

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Posted 9 months ago

“It’s a pleasure to deal with Bass Bags. I bought my double bass from them and now a bow quiver. I trust them.”

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Posted 9 months ago

“Bought the Hercules cello stand. Bass bags were competitively priced with free delivery. Great service, thank you!”

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Posted 9 months ago

“Product purchased ok and it was straight forward to place the order overall a very pleasant experience”

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Posted 10 months ago

“No reason for a review I haven't received the order yet!”

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Posted 10 months ago

“Very happy to have found bass bags, lovely and knowledgeable owners who were so helpful. Only retailing quality products at a competitive price and great communication. Went the extra mile for me, thank you, will be back”

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Posted 10 months ago

“Great product & price. Quick delivery.”

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Posted 10 months ago

“I don't want to give a review at the moment. Your order has not yet been complited and the Problem with the transfer of the package still need to be clarified. The details are known to support. Meanwhile I've contacted dpd Nl and I'm waiting for an answer.”

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Posted 11 months ago

“As before, excellent customer service!”

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Posted 11 months ago

“I decided at age 70 to start learning the violin. I knew I would need some help with buying not only the instrument but all the other things like a tuner, rosin and a shoulder rest. The staff at Bass Bags were so supportive and helpful. They went through everything I needed and arranged to have everything delivered within 48 hours. They even wished me luck with my new musical adventure! I thoroughly recommend Bass Bags. Lovely people and brilliant service.”

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Posted 11 months ago

Bass Bags is rated 4.8 based on 1,538 reviews